Cash Centre Operations Lead

Fidelity Services Group; Vrystaat; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Fidelity Services Group Sasolburg branch is seeking a Supervisor to ensure that all deposits are processed as per the agreement between parties and to maintain a high quality counting and verification service for all staff.

The role reports to the Branch Manager and requires honesty, numeric skills, and the ability to work under pressure. The position involves opening/closing the cash centre, reconciling money, and handling client queries with professionalism.

Qualifications

• Grade 12 or equivalent required.
• Clear criminal record.
• 2 years’ cash centre experience or similar role is an advantage.
• Treasury experience is an advantage.
• Computer literate.
• Able to work under pressure and multitask.
• Must be able to work extra hours when needed.
• Must be able to address and resolve challenges which may arise.

Responsibilities

• Opening and closing of Cash Centre where applicable.
• Counting and verifying money.
• Balancing and reconciling money.
• Re-counting of money if differences occur.
• Ensure daily reports and statistics are up to date.
• Ensure that all relevant documents are complete, neat and filed.
• Ensure all schedules balance with physical count.
• Ensure registers are used and signed for daily.
• Ensure incident reports are handled as required.
• Ensure client queries are dealt with in a professional manner and timeously.
• Ensure client satisfaction is top priority.
• Accountable for Cash Centre appointed to him/her if no manager.

Skills

Under pressure multitasking

Numeric skills

Accuracy

Quality assurance

Team work

Attention to detail

Excellent organisation and planning

Willing to work overtime

Honest and reliable

Good verbal and language abilities

Education

Grade 12 or equivalent

Tools

Computer literate

Job description

Fidelity Services Group Sasolburg branch is seeking a Supervisor to ensure that all deposits are processed as per the agreement between parties and to maintain a high quality counting and verification service for all staff.

The role reports to the Branch Manager and requires honesty, numeric skills, and the ability to work under pressure. The position involves opening/closing the cash centre, reconciling money, and handling client queries with professionalism.