Case Manager - Substance Abuse Services

Placements24; Gauteng; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Health insurance

Professional development

Supportive team

Community impact

Job summary

Placements24 is seeking a dedicated Case Manager to support individuals in Pretoria within the Substance Abuse Services program. You will guide clients through recovery, provide comprehensive case management, and connect them with treatment and community resources in Gauteng.

Responsibilities include assessments, plan development, crisis intervention, advocacy, and maintaining confidential records. The role emphasizes empathy, organization, and commitment to improving client outcomes and

Qualifications

• Bachelor's degree in Social Work, Psychology, Counseling, or related field.
• Experience in case management for substance use or related clients.
• Familiarity with SA community resources and providers.
• Strong organizational and communication skills.
• Empathy and ability to build rapport with diverse clients.
• Knowledge of privacy and confidentiality regulations.

Responsibilities

• Conduct client assessments to determine eligibility and create treatment plans.
• Provide ongoing case management, crisis intervention, advocacy, and support.
• Coordinate access to counseling, medical care, housing, and employment services.
• Monitor progress and adjust plans as needed.
• Maintain confidential client records in line with policies.
• Facilitate psychoeducational groups and relapse prevention support.

Skills

Client assessments

Case management

Crisis intervention

Advocacy

Communication skills

Empathy

Record keeping

Education

Bachelor's degree in Social Work or related field

Tools

Electronic health record systems

Job description

About the Role

Our client is looking for a dedicated Case Manager to provide specialized support within their Substance Abuse Services program in Pretoria . This critical role involves guiding individuals through their recovery journey, offering comprehensive case management, and connecting them with essential treatment and support resources in the Gauteng region. You will play a pivotal role in empowering clients to achieve sobriety, improve their overall health, and reintegrate into society. This position offers a unique opportunity to contribute to a vital public health initiative and make a profound impact on the lives of individuals struggling with addiction in Pretoria .

Key Responsibilities

• Conduct thorough client assessments to determine eligibility for services and develop individualized treatment plans.
• Provide ongoing case management, including crisis intervention, advocacy, and support.
• Coordinate client access to a range of services, such as counseling, medical care, housing, and employment assistance.
• Monitor client progress throughout their treatment and recovery process, adjusting plans as needed.
• Maintain detailed and confidential client records in compliance with organizational policies and regulations.
• Facilitate psychoeducational groups and provide relapse prevention support.

Requirements

• Bachelor's degree in Social Work, Psychology, Counseling, or a related field.
• Previous experience in case management, particularly with clients facing substance abuse issues.
• Knowledge of addiction, recovery processes, and available community resources in South Africa .
• Strong organizational, problem-solving, and communication skills.
• Empathy, patience, and the ability to build rapport with diverse client populations.
• Familiarity with electronic health record systems is an advantage.

Benefits

• A competitive salary commensurate with experience and qualifications.
• Comprehensive benefits package including health insurance.
• Opportunities for professional development and certification in substance abuse counseling.
• A supportive team environment focused on recovery and client empowerment.
• Direct contribution to improving community health and well-being in Pretoria .