Elderly Care Support Officer

Placements24; Benoni; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Professional development

Employee assistance program

Performance bonuses

Job summary

Placements24 in Benoni, Gauteng, is seeking a compassionate Elderly Care Support Officer to join their team in a hybrid role. You will enhance seniors' quality of life through direct client interaction, home visits, and coordination with service providers to ensure care and services meet independence and well-being goals.

The role requires empathy, excellent communication and organizational skills, and a commitment to dignity in elder care within the Benoni community.

Qualifications

• A relevant qualification in Social Work, Gerontology, Nursing, or a related field.
• Minimum of 3 years of experience in elderly care, case management, or community support services.
• Demonstrated knowledge of aging challenges and needs.
• Familiarity with Benoni and Gauteng healthcare and social support services.
• Excellent communication, interpersonal, and active listening skills.
• Strong organizational skills and ability to manage multiple client cases.
• Proficiency in using virtual communication tools for remote coordination and reporting.
• Patience, empathy, and a respectful approach to working with older adults.
• A valid driver's license and access to reliable transportation for home visits.

Responsibilities

• Conduct assessments of the care needs and living situations of elderly individuals.
• Develop personalized care plans in consultation with clients, families, and healthcare professionals.
• Coordinate the delivery of services, including home help, medical appointments, and social activities.
• Liaise with medical practitioners, allied health professionals, and community services to ensure integrated care.
• Monitor the well-being of elderly clients, responding promptly to any concerns or emergencies.
• Provide emotional support and companionship to clients and their families.
• Assist clients with navigating healthcare systems and accessing available benefits and resources.
• Maintain accurate and confidential client records and progress notes.
• Organize and facilitate social engagement activities for seniors.
• Advocate for the rights and needs of elderly individuals.

Skills

Communication skills

Active listening

Organizational skills

Empathy

Patience

Education

Social Work / Gerontology / Nursing qualification

Tools

Video conferencing tools

Job description

About the Role

Our client is seeking a compassionate and experienced Elderly Care Support Officer to join their team in Benoni, Gauteng . This hybrid role is focused on enhancing the quality of life for senior citizens by providing essential support, coordination, and advocacy. You will work to ensure elderly individuals receive the care and services they need to maintain their independence and well-being, whether in their own homes or in residential facilities. The position involves direct client interaction, home visits, and coordination with various service providers, complemented by remote administrative tasks. A strong understanding of the unique needs of the elderly, combined with excellent communication and organizational skills, is essential. We are looking for individuals dedicated to dignity and respect in elder care within the Benoni community.

Key Responsibilities

• Conduct assessments of the care needs and living situations of elderly individuals.
• Develop personalized care plans in consultation with clients, families, and healthcare professionals.
• Coordinate the delivery of services, including home help, medical appointments, and social activities.
• Liaise with medical practitioners, allied health professionals, and community services to ensure integrated care.
• Monitor the well-being of elderly clients, responding promptly to any concerns or emergencies.
• Provide emotional support and companionship to clients and their families.
• Assist clients with navigating healthcare systems and accessing available benefits and resources.
• Maintain accurate and confidential client records and progress notes.
• Organize and facilitate social engagement activities for seniors.
• Advocate for the rights and needs of elderly individuals.

Requirements

• A relevant qualification in Social Work, Gerontology, Nursing, or a related field.
• Minimum of 3 years of experience in elderly care, case management, or community support services.
• Demonstrated knowledge of the challenges and needs associated with aging.
• Familiarity with the healthcare and social support services available in Benoni and Gauteng .
• Excellent communication, interpersonal, and active listening skills.
• Strong organizational skills and the ability to manage multiple client cases effectively.
• Proficiency in using virtual communication tools for remote coordination and reporting.
• Patience, empathy, and a respectful approach to working with older adults.
• A valid driver's license and access to reliable transportation for home visits.
• Understanding of elder abuse prevention and reporting protocols.

Benefits

Our client offers a competitive salary and a supportive work environment. This hybrid role provides a blend of community interaction and remote administrative flexibility. Employees benefit from opportunities for professional development, including training in geriatric care and palliative support. You will be part of a dedicated team within the Community & Social Care sector, making a tangible difference in the lives of seniors in Benoni . Additional benefits include access to an employee assistance program and potential for performance bonuses. Join an organization committed to providing high-quality care and promoting the dignity of elderly individuals in the Gauteng province.