Cargo Representative

Turkish Airlines; Johannesburg; On-site; ZAR 250,000 - 300,000; Full time

Benefits offered by this job

Flight discounts for employees and fam

Employee perks

Job summary

Turkish Airlines is seeking a Cargo Sales Representative in Johannesburg to manage cargo operations effectively. Your responsibilities will include the acceptance, preparation, and delivery of cargo and mail, ensuring all processes run seamlessly.

You will also establish relationships with agents and clients and contribute to the sales and marketing efforts aimed at increasing cargo capacity and operational efficiencies.

Qualifications

• Minimum of 1 year of experience in cargo or logistics.
• Knowledge of airline cargo sales and pricing strategies.
• Permanent residence permit in the respective country required.

Responsibilities

• Realizes processes for acceptance and delivery of cargo.
• Accompanies loading and unloading of cargo.
• Develops relations with agents and finds new markets.
• Monitors procedures regarding cargo charges and regulations.

Skills

Cargo operations knowledge

Communication skills

Negotiation skills

MS Office proficiency

English proficiency

Team collaboration

Education

High School diploma

Associate or Bachelor’s degree

Job description

• Realizes processes for acceptance, flight preparation and delivery of any cargo and mail carried.
• Accompanies loading and unloading of cargo free from any damage and in full.
• Performs the first response in order for resolution of any irregularities occurred at cargo shipments.
• To develop relations with agents, customers and the companies operating in the industry; to find new markets; and to announce fares/charges, regulations and innovations to the agents.
• Inquires and assesses the available and possible cargo potentials at her/his region; and informs the Regional Cargo Manager; and issues a report for such purpose, when and if required.
• Establishes and improves cooperation with the cargo agents and other airlines, in order to find cargo for flights of the Company. Realizes visits to agents, and sales-marketing activities as per the marketing program.
• Monitors and implements any procedures, instructions and international publications regarding cargo charges and regulations.
• Takes the actions required for systematical performance of cargo sales and services at her/his region.
• Contributes to achievement of all targets of the process, where she/he serves, by acting in accordance with policies of the Company.
• Provides the official paper (AWB) stocks, keeps them safely, ensures that their distribution and transactions are carried out in accordance with the regulations and instructions.
• Coordinates with official authorities and handling agencies, follows rules and regulations.

Desired Skills & Experience

• Minimum High School graduation (Associate or Bachelors degree is preferred)
• Minimum 1 year of experience in cargo or logistics
• Knowledge of cargo operations through understanding of airline cargo sales including pricing strategies
• Competency with MS Office products
• Good command of English and local language(s)
• Excellent communication and negotiation skills
• Permanent residence permit in the respective country (The Company will not provide or assist with work permits)
• Ability to communicate with co-workers and business contact in a courteous and professional manner
• Flight discounts for employee and family members