Care Home Administrator

Zorg+Welzijn; Sandton; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Zorg+Welzijn is seeking an experienced Care Home Administrator to join our team in a full-time role. Reporting to the Home Manager, you will support clinical activity and business administration across the home, while coordinating admissions, payroll, and HR-related tasks.

The ideal candidate has prior care home administration experience, a welcoming demeanor, and strong communication skills to liaise with staff and residents. Hours are Monday to Friday, 09:00–17:00.

Qualifications

• Experience as a care home administrator is essential.
• Welcoming and approachable persona.
• Confident liaising with staff and residents.
• Good time management skills.
• Able to work both independently and in a team.

Responsibilities

• Manage the provision of reception services.
• Respond to enquiries from prospective residents and assist with queries.
• Coordinate admissions with Home Manager or Deputy Home Manager.
• Ensure Resident contracts are presented, completed and signed on day one of admission.
• Collect initial payment and arrange Direct Debits for ongoing payments.
• Maintain administration systems relating to residents.
• Maintain day-to-day petty cash and present weekly reconciliations to the Home Manager.
• Liaise with payroll, procurement, finance and HR.
• Manage day-to-day payroll and queries.
• Complete payroll returns and HR letters per HR process.
• Cover reception duties in the absence of the receptionist.

Skills

Care home administration

People skills

Time management

Teamwork

Job description

We are seeking to appoint an experienced and motivated Care Home Administrator to join our team. Experience as a Home Administrator in a care home is essential to apply for this role. As the Home Administrator you will report directly into the Home Manager and will work closely with other heads of departments in order to provide a comprehensive admin service to support the business and clinical activity of the care home. The working hours are Monday to Friday 0900-1700 and this is a full time contract!

Role Responsibilities

• Manage the provision of effective and efficient reception services.
• Respond positively to all enquiries from prospective residents and assist with any queries they may have.
• Coordinate admissions with the Home Manager or Deputy Home Manager.
• Ensure the Resident contract is presented to the Resident or their representative prior to admission and are completed and signed on day one of admission.
• Collect initial payment and arrange Direct Debits for ongoing payments.
• Maintain administration systems relating to residents.
• Maintain a day-to-day account of the petty cash and present weekly reconciliations to the Home Manager.
• Liaise with appropriate departments regarding payroll, procurement, finance, and HR.
• Manage day-to-day payroll and queries.
• Complete payroll returns, ensuring they are correct, authorised appropriately and presented within agreed deadlines.
• Produce all contract amendments, contracts of employment and HR letters in line with agreed HR process.
• Cover reception duties in the absence of the receptionist.

Skills and experience required

• Previous experience as a care home administrator essential.
• A welcoming and approachable persona.
• Confident in liaising with other members of staff and residents.
• Good time management skills.
• Able to work alone as well as part of a team to achieve the best result.