Care Home Administrator

Hire Feed; Roodepoort; On-site; ZAR 240,000 - 300,000; Full time

Job summary

Hire Feed is seeking an experienced Care Home Administrator to join our team in Gauteng. You will report directly to the Home Manager and collaborate with department heads to provide a comprehensive admin service supporting the business and clinical activity.

The role runs Monday to Friday, 09:00–17:00, on a full-time basis. The ideal candidate has prior care home administration experience, a welcoming persona, and strong time management, capable of working independently or as part of a team.

Qualifications

• Previous care home administrator experience required.
• Welcoming and approachable persona.
• Confident liaising with staff and residents.
• Good time management and organizational skills.

Responsibilities

• Manage the provision of effective and efficient reception services.
• Respond to enquiries from prospective residents and assist with queries.
• Coordinate admissions with the Home Manager or Deputy Home Manager.
• Ensure contracts are presented, completed and signed on day one of admission.
• Collect initial payment and arrange Direct Debits for ongoing payments.
• Maintain resident administration systems and petty cash reconciliations.
• Liaise with payroll, procurement, finance and HR.
• Manage day-to-day payroll and related queries.
• Prepare payroll returns and HR letters as per HR process.
• Cover reception duties in the absence of the receptionist.

Skills

Time management

Liaising with staff & residents

Customer service

Team player

Job description

We are seeking to appoint an experienced and motivated Care Home Administrator to join our team. Experience as a Home Administrator in a care home is essential to apply for this role. As the Home Administrator you will report directly into the Home Manager and will work closely with other heads of departments in order to provide a comprehensive admin service to support the business and clinical activity of the care home. The working hours are Monday to Friday 0900-1700 and this is a full time contract!

Role Responsibilities:

• Manage the provision of effective and efficient reception services.
• Respond positively to all enquiries from prospective residents and assist with any queries they may have.
• Coordinate admissions with the Home Manager or Deputy Home Manager.
• Ensure the Resident contract is presented to the Resident or their representative prior to admission and are completed and signed on day one of admission.
• Collect initial payment and arrange Direct Debits for ongoing payments.
• Maintain administration systems relating to residents.
• Maintain a day-to-day account of the petty cash and present weekly reconciliations to the Home Manager.
• Liaise with appropriate departments regarding payroll, procurement, finance, and HR.
• Manage day-to-day payroll and queries.
• Complete payroll returns, ensuring they are correct, authorised appropriately and presented within agreed deadlines.
• Produce all contract amendments, contracts of employment and HR letters in line with agreed HR process.
• Cover reception duties in the absence of the receptionist.

Skills and experience required:

• Previous experience as a care home administrator essential.
• A welcoming and approachable persona.
• Confident in liaising with other members of staff and residents.
• Good time management skills.
• Able to work alone as well as part of a team to achieve the best result.