CAMP DUTY MANAGER

Ambitions - Your Luxury Leisure Travel, Hospitality, Lifestyle & Events Recruitment Partner; KwaZulu-Natal; On-site; ZAR 180,000 - 340,000; Full time

Benefits offered by this job

Bonus

Medical aid contributions

Generous annual leave

Accommodation

Live-in position

Job summary

A premier travel recruitment agency is seeking a Camp Duty Manager for a lodge located in KwaZulu-Natal, South Africa. The successful candidate will have a strong background in hospitality, exhibiting exceptional interpersonal skills and a passion for guest service. Responsibilities include managing guest experiences, overseeing service teams, and maintaining lodge standards. Join a purpose-driven company committed to sustainable travel and enjoy benefits such as medical aid contributions and exciting travel opportunities.

Qualifications

• Strong interpersonal skills when engaging with guests and colleagues.
• Consistently delivers work of an exceptional standard.
• Excellent organisation and problem-solving abilities.
• Experience hosting or managing in a lodge or camp environment.

Responsibilities

• Ensure guests feel welcomed and cared for.
• Manage check-ins and handle dietary needs.
• Host guests and assist with activities.
• Plan and host children’s activities and ensure young guests are looked after.
• Collaborate with other departments to maintain high service levels.

Skills

Interpersonal skills

Organisation skills

Problem-solving abilities

Initiative

Team support

Integrity

Hospitality operations

Lodge/camp experience

Job description

Do you thrive in remote, nature‑rich environments and take pride in delivering unforgettable guest experiences? Do you lead from the front, managing day‑to‑day camp operations with confidence, calmness, and a hands‑on approach?

We’re looking for someone who excels at relationship‑building, maintains exceptional standards across all departments, and brings strong organisational and problem‑solving skills.

If you’re passionate about hospitality, enjoy uplifting and training your team, and value sustainability and responsible tourism, this role is perfect for you. If being the heartbeat of a safari camp and creating memorable stays excites you.

Our Customer

We’re delighted to be representing a highly respected travel brand known for curating exceptional journeys across Africa. With a strong commitment to conservation, culture, and community, this distinguished company is passionate about delivering immersive, meaningful travel experiences that celebrate Africa’s natural beauty and rich heritage.

Camp Duty Manager

This is a fantastic opportunity to be part of a purpose‑driven company known for its excellence and long‑standing commitment to sustainable travel. A real great way to learn and grow into more senior management roles.

Benefits

In this Camp Duty Manager role, you will benefit from a competitive salary and contributions towards medical aid and a provident fund. You’ll also enjoy exciting travel opportunities as part of a supportive, forward‑thinking team.

Job Description

In this role, you will support the smooth running of the lodge by ensuring guests feel welcomed, well cared for, and consistently experience exceptional service throughout their stay.

• Preparing personalised welcome and departure information for guests
• Managing check‑ins and handling dietary needs, children’s requirements, and special requests
• Hosting guests throughout the day and assisting with any needs after activities
• Ensuring all guest‑facing items and spaces meet lodge standards
• Overseeing meal set‑ups and maintaining the presentation of the main area
• Hosting mealtimes and ensuring seamless coordination between the kitchen and service teams
• Working closely with waiters and department heads to uphold high service levels
• Supporting other departments when neededPlanning and hosting engaging children’s activities and ensuring young guests are well looked after
• Delivering warm, attentive service to enhance the overall guest experience

Experience Required

• Strong interpersonal skills when engaging with guests and colleagues
• Consistently delivers work of an exceptional standard
• Excellent organisation and problem‑solving abilities
• Shows initiative and confidently handles pressure
• Maintains a professional, warm, and guest‑focused approach
• Able to guide and support team members when necessary
• Demonstrates integrity, reliability, and a proactive attitude
• Solid understanding of hospitality operations and guest service
• Experience hosting or managing in a lodge or camp environment

Benefits and Perks

• Bonus
• Medical aid contributions
• Generous annual leave
• Accommodation
• Live‑in position

Location: KwaZulu‑Natal, South Africa.