C260917 - Membership Development Officer - North England

ICE Group; Noordwes; Remote; ZAR 814,000 - 995,000; Full time

Benefits offered by this job

25 days annual leave

Car allowance £4,000

Pension scheme

Well-being allowance

Death in service

Cycle to work

Employee support line

Discounts

Job summary

ICE Group invites applications for a Membership Development Officer covering Northwest and North England. Based at home with travel across the North, you will support, advise and train potential and current members, promoting Civil Engineering qualifications and membership routes.

You should have a degree or equivalent, with civil engineering or related experience, plus strong communication, MS Office and Teams skills.

Qualifications

• Educated to degree level or equivalent in a relevant subject.
• Experience in civil engineering, customer service, or learning and development.
• Excellent written and verbal communication skills; able to present to groups.

Responsibilities

• Provide support, guidance and training to potential and current members.
• Promote Civil Engineering qualifications and membership routes.
• Engage with HE/FE providers and employers to grow membership.

Skills

Degree level

Civil engineering knowledge

Business development

Communication skills

MS Office

MS Teams

Education

Degree or equivalent

Civil Engineering qualification desirable

Tools

MS Office

MS Teams

Databases

Job description

C260917 - Membership Development Officer - North England

Posted:16/10/2026 14:26 Start Date:Not Available Salary:41200 Location:North West Level:Management Deadline:30/10/2026 23:59 Hours:36.25 Benefits:ICE Group Benefits Job Type:Permanent

Membership Development Officer – North West & North England Membership Team

Location: Home-based

Hours: 36.25 hours per week

Salary: £41,200 + Car allowance - £4,000

The Institution of Civil Engineers (ICE) is an international membership organisation that promotes and advances civil engineering around the world. ICE is a qualifying body, a centre for the exchange of specialist knowledge, and a provider of resources to encourage innovation and excellence in the profession worldwide.

Role Purpose:

The Institution of Civil Engineers North England Membership area requires a Membership Development Officer (MDO) to work with other members of the North England Team to provide support, advice and training to potential and existing members and promote Civil Engineering qualification.

The post-holder will engage with organisations, Higher Education and Further Education providers and individuals to maximise their potential.

This role will have specific responsibilities within the Northwest but also responsibilities across the North area and therefore travel across North England will be required.

Responsibilities:

• Membership Support – providing advice and guidance to members and non-members
• Employer Support – providing advice and guidance to employers on professional development.
• Further Education and Higher Education establishments – advising FE and HE students on membership and careers available to gain relevant experience.
• Membership growth – undertaking activities to promote and grow membership mainly within the in the Northwest and North of England.
• Business development - developing and marketing activities to progress and support aspirant members for the different routes to membership and ensuring effective delivery across the Northwest and North of England.
• Oversee the operation of ICE Approved Employers and mentor supported programmes
• Working closely with the Membership Manager, existing MDOs, Membership Support Centre and Membership areas to ensure a consistency of approach.
• Ensuring that ICE membership records are up to date.

What we are looking for:

• Educated to degree level or equivalent, experience in civil engineering, customer service, learning and development or a related subject is essential. A professionally qualified Civil Engineer (or a broad knowledge of Civil Engineering) would be desirable, though not essential.
• Previous business development experience would be advantageous.
• You will have previous exposure to liaising with a wide audience of people, along with the ability to engage and relate to senior members of the engineering and education professions. Ideally you should also be experienced in or have knowledge of engineering education, training and development.
• Attention to detail and the ability to turn technical material into non-technical outputs are essential, as is the ability to target and engage a diverse range of audiences.
• The ability to work alone and as part of a multi-functional team, while managing and planning a number of simultaneous tasks effectively is key to this role.
• The successful candidate will have excellent written and verbal communication skills and the ability to prepare and deliver presentations. You will also be capable of public facing interactions on an individual and group basis.
• You must have a good working knowledge of MS Office applications. Experience working with databases is also useful, but not essential.
• There will be a need to work outside “normal office hours”, when necessary.
• Candidates should be confident carrying out meetings/presentations/workshops using MS Teams.
• There will be a need to travel to team meetings (within North England) and meetings at the Head Office in London – when required.

ICE Group Benefits:

• 25 days annual leave plus Bank Holidays

• Shutdown over Christmas period
• Annual £100 allowance towards your well-being
• Discounted hot food from on-site Café bar.
• Up to eight per cent of salary contributed to a personal pension scheme.
• 24-hour employee support line
• Death in service benefit equivalent to four year’s salary
• Interest free season ticket loan
• Cycle to work scheme.
• Big Gym membership savings with the Gymflex scheme
• Your Rewards discount scheme

ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at [e-mail]