Business System Analyst Intermediate and Senior

ARCS; Centurion; On-site; ZAR 600,000 - 900,000; Full time

Job summary

ARCS is seeking a skilled Business Analyst to drive requirements, design solutions, and deliver technology-enabled improvements across business processes. You will collaborate with stakeholders to translate needs into actionable designs and continuously pursue opportunities for AI-driven automation and analytics.

Ideal candidates have a strong background in business analysis, experienced with APIs and SQL, and comfortable working with Agile delivery methods in a dynamic environment.

Qualifications

• Bachelor's degree in IT, CS, informatics, business analysis, engineering, data science, business administration, or related field.
• Business Analysis certification or diploma advantageous.
• Senior roles may require CBAP, PMI-PBA, Agile, Data Analytics, or AI certifications.
• Gemstone platform experience.
• Knowledge of APIs, system integrations, and SQL.

Responsibilities

• Business Analysis & Requirements Management.
• Solution Design & Delivery.
• AI, Automation & Innovation.
• Testing & Quality Assurance.
• Stakeholder Engagement.
• Identify and recommend opportunities to improve business performance through technology, automation, analytics, and AI.

Skills

Business Analysis

Requirements Elicitation

Process Modelling

Analytical Thinking

Communication Skills

Education

Bachelor's degree in IT / CS / Informatics / BA / Eng / Data Science

Business Analysis certification

Tools

JIRA

Confluence

Azure DevOps

Visio

Lucidchart

Postman

SoapUI

Power BI

SQL

Job description

Experience, Knowledge & Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, Informatics, Business Analysis, Engineering, Data Science, Business Administration, or a related field.
• Business Analysis certification or diploma will be advantageous
• CBAP, PMI-PBA, Agile, Data Analytics, or AI-related certifications will be advantageous for senior appointments.
• Gemstone platform experience

Intermediate experience level:

• 4 to 7 years' experience as a Business Analyst or Business Systems Analyst.
• Experience working with integrated business systems and technology solutions
• Experience within financial services, investments, or a related industry would be advantageous

Senior experience level:

• 8+ years' experience as a Business Systems Analyst or Business Analyst
• Proven experience leading complex business analysis and transformation initiatives
• Experience delivering digital transformation, automation, analytics, or AI-enabled solutions

Competencies & Skills:

Business Analysis:

• Strong business analysis and requirements elicitation skills
• Process modelling and documentation capability
• Strong analytical, problem-solving, and critical-thinking
• Excellent verbal and written communication skills.

Technical Skills:

• Knowledge of APIs, system integrations, and SQL
• Experience with Agile delivery methodologies
• Working knowledge of tools such as JIRA, Confluence, Azure DevOps, Visio, Lucidchart, Postman, SoapUI, Power BI, or similar.
• Understanding of UML, BPMN, and business process modelling techniques
• Exposure to AI-enabled tools and digital technologies will be advantageous.

Key Responsibilities:

• Business Analysis & Requirements Management
• Solution Design & Delivery
• AI, Automation & Innovation
• Testing & Quality Assurance
• Stakeholder Engagement
• Identify and recommend opportunities to improve business performance through technology, automation, analytics, and AI.