Business Development Manager (Central & West Africa)

Ann Swann Personnel Services; Boksburg; On-site; ZAR 550,000 - 900,000; Full time

Job summary

Ann Swann Personnel Services seeks a dynamic Business Development & Sales professional to drive opportunities across Central and West Africa in mining, agricultural, and industrial sectors. You will promote pumps, dredging equipment, and rental/sales solutions while building strong customer relationships and leading technical sales discussions.

Responsibilities include developing market strategies, delivering competitive quotations, and utilizing CRM tools to forecast and report.

Qualifications

• Relevant business-related degree or recognised trade qualification.
• Proven experience in business development, technical sales, or a similar commercially focused role.
• Previous sales experience within the mining, agricultural, or industrial sectors.
• Strong technical knowledge of pumps, dewatering systems, slurry pumping equipment, and associated applications.
• Experience in equipment rental and sales solutions would be advantageous.
• Proficiency in CRM software and sales reporting.
• Proficiency in Portuguese would be advantageous
• Valid driver's licence.
• Valid Passport
• Willingness and ability to travel extensively throughout Central and West Africa.

Responsibilities

• Identify and pursue new business opportunities across Central and West Africa, particularly within the mining, agricultural, and industrial sectors.
• Develop and implement sales strategies to expand market share and grow the customer base.
• Promote and sell the company's range of pumps, dredging equipment, and associated rental and sales solutions.
• Identify potential customers, generate qualified leads, and convert opportunities into successful business relationships.
• Conduct regular site visits to assess customer requirements and recommend suitable solutions.
• Monitor industry trends, competitor activities, and market developments to identify growth opportunities.
• Establish, develop, and maintain strong relationships with new and existing customers.
• Serve as the primary point of contact for client enquiries, rental requirements, and service-related matters.
• Understand customer operational requirements and provide tailored technical and commercial solutions.
• Ensure high levels of customer satisfaction through consistent communication, service delivery, and follow-up.
• Provide technical guidance on pump selection, applications, operation, and maintenance.
• Evaluate customer requirements and recommend suitable dewatering, slurry pumping and dredging solutions.
• Conduct product demonstrations and provide customer training where required.
• Stay informed of technological developments and advancements within the pumping and flow solutions industry.
• Prepare accurate, competitive quotations for equipment rentals, product sales, and associated services.
• Negotiate pricing, contractual terms, and sales agreements to achieve mutually beneficial outcomes.
• Follow up on quotations, proposals, and enquiries to maximise sales conversion.
• Maintain accurate records of sales activities, customer interactions, and business opportunities.
• Utilise CRM systems to manage leads, customer relationships, sales opportunities, and pipeline activities.
• Monitor sales performance against established targets and business objectives.
• Prepare and submit regular sales forecasts, pipeline updates, and performance reports to the Sales Manager.
• Provide market intelligence and customer feedback to support business planning and strategic decisions.
• Work closely with operations, technical support and rental departments to ensure efficient equipment delivery, availability, and servicing.
• Collaborate with internal stakeholders to resolve customer enquiries and operational challenges.
• Coordinate with the marketing department to support promotional activities, lead generation and market development initiatives.

Skills

Business development

Technical sales

CRM software

Sales reporting

Market analysis

Education

Relevant business-related degree

Tools

CRM software

Job description

Duties and Responsibilities

Business Development & Sales

• Identify and pursue new business opportunities across Central and West Africa, particularly within the mining, agricultural, and industrial sectors.
• Develop and implement sales strategies to expand market share and grow the customer base.
• Promote and sell the company's range of pumps, dredging equipment, and associated rental and sales solutions.
• Identify potential customers, generate qualified leads, and convert opportunities into successful business relationships.
• Conduct regular site visits to assess customer requirements and recommend suitable solutions.
• Monitor industry trends, competitor activities, and market developments to identify growth opportunities.

Client Relationship Management

• Establish, develop, and maintain strong relationships with new and existing customers.
• Serve as the primary point of contact for client enquiries, rental requirements, and service-related matters.
• Understand customer operational requirements and provide tailored technical and commercial solutions.
• Ensure high levels of customer satisfaction through consistent communication, service delivery, and follow-up.

Technical Sales & Product Support

• Provide technical guidance on pump selection, applications, operation, and maintenance.
• Evaluate customer requirements and recommend suitable dewatering, slurry pumping and dredging solutions.
• Conduct product demonstrations and provide customer training where required.
• Stay informed of technological developments and advancements within the pumping and flow solutions industry.

Quotations, Negotiations & Sales Administration

• Prepare accurate, competitive quotations for equipment rentals, product sales, and associated services.
• Negotiate pricing, contractual terms, and sales agreements to achieve mutually beneficial outcomes.
• Follow up on quotations, proposals, and enquiries to maximise sales conversion.
• Maintain accurate records of sales activities, customer interactions, and business opportunities.

Sales Reporting & Performance Management

• Utilise CRM systems to manage leads, customer relationships, sales opportunities, and pipeline activities.
• Monitor sales performance against established targets and business objectives.
• Prepare and submit regular sales forecasts, pipeline updates, and performance reports to the Sales Manager.
• Provide market intelligence and customer feedback to support business planning and strategic decisions.

Internal Collaboration

• Work closely with operations, technical support and rental departments to ensure efficient equipment delivery, availability, and servicing.
• Collaborate with internal stakeholders to resolve customer enquiries and operational challenges.
• Coordinate with the marketing department to support promotional activities, lead generation and market development initiatives.

Minimum Requirements

Qualifications & Experience

• Relevant business-related degree or recognised trade qualification.
• Proven experience in business development, technical sales, or a similar commercially focused role.
• Previous sales experience within the mining, agricultural, or industrial sectors.
• Strong technical knowledge of pumps, dewatering systems, slurry pumping equipment, and associated applications.
• Experience in equipment rental and sales solutions would be advantageous.
• Proficiency in CRM software and sales reporting.
• Proficiency in Portuguese would be advantageous
• Valid driver's licence.
• Valid Passport
• Willingness and ability to travel extensively throughout Central and West Africa.