Business Analyst (Learning Management Systems)

Parvana; Cape Town; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Parvana in Cape Town is seeking a Business Analyst to own our Learning Management System implementations. You will translate academic needs into product features, write backlogs in Jira/Confluence, and guide developers through complex requirements.

You will lead client discovery, perform data migrations, design test strategies, and ensure a smooth platform adoption with a strong focus on user experience and SDLC principles.

Qualifications

• 2+ years of Business Analysis experience with formal requirements training and Agile/Scrum expertise.
• Hands-on experience with LMS or ERP solutions and understanding of educational administration.
• Strong grasp of the SDLC and business process design for client systems.
• Exceptional communication and ability to simplify complex information.
• Self-management and a proactive, get-things-done attitude in fast-paced environments.

Responsibilities

• LMS Product Ownership: Master the Learning Management System to translate academic needs into product features and roadmap strategies.
• Write detailed backlogs and test cases in Jira/Confluence, guiding developers through complex design requirements.
• Design test strategies for new implementations and migrations, focusing on functional integrity and user experience.
• Lead client discovery, demos, and data migrations to ensure successful platform adoption.
• Troubleshoot high-level support issues and analyse data trends to drive proactive product enhancements.

Skills

Agile methodologies

Requirements analysis

Communication

Self-management

Tools

Jira

Confluence

Job description

Business Analyst (Learning Management Systems)

Cape Town, South Africa

Location: Cape Town | Work Type: Hybrid | Job ID:J107257

About our client

Our client is a well-established and highly regarded South African software development company that develops, supports and consults software solutions for the academic sector. With offices in Jhb and Cape Town, they are progressive with regard to their technology stack. Their solutions and services span the full range of the software development life cycle. Employees are mostly permanent and long term. They have a very low staff turnover, which is indicative of how well they are treated.

What you will be doing

• LMS Product Ownership: Master the Learning Management System to translate academic needs into product features and roadmap strategies.
  
• Write detailed backlogs and test cases in Jira/Confluence, guiding developers through complex design requirements.
  
• Design test strategies for new implementations and migrations, focusing on functional integrity and user experience.
  
• Lead client discovery, demos, and data migrations to ensure successful platform adoption.
  
• Troubleshoot high-level support issues and analyse data trends to drive proactive product enhancements.
  

What our client is looking for

• 2+ years of Business Analysis experience with formal requirements training and Agile/Scrum expertise.
  
• Deep understanding of educational administration and hands-on experience with LMS or ERP solutions.
  
• A strong grasp of the SDLC and business process design, specifically for custom client systems.
  
• Exceptional communication, the ability to simplify complex info, and a high degree of self-management.
  
• A resourceful "get things done" attitude that thrives in fast-paced, scaling environments.
  

Business Analyst, LMS, EdTech, Agile/Scrum, Jira, Confluence, SDLC, Requirements Analysis, Solution Design, Software Implementation, UX, Project Lifecycle, User Experience