Business Analyst - JHB (Hybrid)

Hire Resolve; Gauteng; On-site; ZAR 500,000 - 900,000; Full time

Job summary

Hire Resolve in Johannesburg, Gauteng is seeking a seasoned Business Analyst to drive intelligent process improvements in a fintech environment. You will document current systems, design user journeys, and collaborate with developers and QA to deliver impactful features for diverse African markets.

The role requires 4+ years as a Business Analyst, a relevant degree, and strong skills in BPMN/UML, agile methods, and requirement gathering.

Qualifications

• Tertiary qualification in Computer Science / Information Systems / Engineering or equivalent.
• 4+ years experience as Business Analyst or similar role.
• Strong problem-solving, documentation, and communication skills.
• Experience with Agile methodologies and cross-functional product teams.
• Proficiency in BPMN/UML, user journey design, and functional test planning.
• Knowledge of ERP systems and fintech platforms is advantageous.
• Understanding of APIs, system integration, and software architecture.
• Familiarity with authentication and authorization principles.

Responsibilities

• Analyse and document current business systems and processes.
• Facilitate discovery workshops and gather stakeholder requirements.
• Design process flows, user journeys, BPMN diagrams, and UML models.
• Write functional specs, user stories, and clear documentation.
• Collaborate with developers, QA, and UAT teams to validate features.
• Support CI/CD pipeline implementation and DevOps practices.
• Identify inefficiencies and propose scalable solutions.
• Provide training and ongoing support to end users and internal teams.

Skills

Business Analysis

Agile

Documentation

Communication

User Journey Design

BPMN

UML

ERP knowledge

APIs & Integration

Education

Bachelor's degree in CS/IS/Engineering

Tools

BPMN

UML

APIs

Job description

A leading and forward-thinking fintech company is seeking a dynamic Business Analyst to join their team in Johannesburg, GP.The company operates across insurance, telecommunications, and digital payments, driving accessibility and inclusion through technology. You’ll play a central role in crafting intelligent, user-centered systems and process enhancements, empowering communities across Africa.

Responsibilities

• Analyse and document current business systems and operational processes.

• Facilitate discovery workshops and gather requirements from stakeholders.

• Design process flows, user journeys, BPMN diagrams, and UML models.

• Write functional specs, user stories, and clear documentation.

• Collaborate with developers, QA, and UAT teams to validate features.

• Support CI/CD pipeline implementation and DevOps practices.

• Identify inefficiencies and propose scalable, creative solutions.

• Provide training and ongoing support to end users and internal teams.

Requirements

• A tertiary qualification in Computer Science, Information Systems, Engineering, or similar.

• 4+ years of experience in a Business Analyst or similar role.

• Strong problem-solving, documentation, and communication skills.

• Experience with Agile methodologies and cross-functional product teams.

• Proficiency in business analysis tools, BPMN/UML, user journey design, and functional test planning.

• Knowledge of ERP systems and fintech platforms (advantageous).

• Understanding of APIs, system integration, and software architecture.

• Familiarity with authentication and authorization principles.

Our client is offering a highly competitive salary for this role based on experience.