Business Analyst

KAL Group Limited; Wes-Kaap; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Agrimark Operations, a growth-driven agri-retail subsidiary of KAL Group, seeks a qualified Business Analyst to map and optimise business processes, translate requirements for IT teams and collaborate with stakeholders across the organisation. You will drive improvements from requirements through to change initiatives and automation.

Responsibilities include documenting current processes, analysing gaps, designing to-be solutions, and ensuring alignment with the technology roadmap while

Qualifications

• Bachelor’s degree in information technology, computer science or information systems.
• Minimum of 4 years of relevant experience.
• Valid driver’s license and reliable transport are essential.

Responsibilities

• Understand and analyse business processes within the assigned area, documenting current processes.
• Identify inefficiencies, risks, duplication and opportunities for improvement.
• Design optimised processes to-be processes.
• Translate business needs into clear requirements for application/technology teams.
• Act as the link between business and IM, translating requirements into technology concepts.
• Develop understanding of business applications, integrations and data flows.
• Analyse technology solutions and define practical solutions aligned with architecture and roadmap.
• Lead analysis, requirements definition, design, testing and documentation for application changes.
• Identify opportunities to automate and digitise processes using AI and other technologies.
• Collaborate with stakeholders, application teams and vendors to ensure fit-for-purpose changes.
• Proactively identify technologies that improve processes and create opportunities.
• Support ongoing optimisation of applications and processes.

Education

Bachelor’s Degree in IT/CS/IS

Job description

Agrimark Operations is a growth-focused agri-retail business and subsidiary of KAL Group, which is proudly listed on the Johannesburg Stock Exchange (JSE). With over 100 locations across South Africa and a growing ecommerce presence, Agrimark Operations, with its retail branches and specialist brands offer high-quality farming supplies, and a broad range of retail products to a diverse customer base that share the same love of the land and can-do attitude. We are passionate about supporting agriculture, rural communities and lifestyle customers — and we offer our people opportunities to grow their careers in a business with a very unique business model, shaped by growth, customer value and community connection.

The Role

• Business Analysis & Process Management: Understand and analyse business processes within the assigned area, documenting current (“as-is”) processes, identifying inefficiencies, risks, duplication and opportunities for improvement, and designing optimised (“to-be”) processes.
• Requirements Analysis: Engage with business stakeholders to understand business needs and translate these into clear, structured business, functional and system requirements for application and technology teams.
• Business to Technology Translation: Act as the link between the business and IM, translating business processes and requirements into technology concepts that can be understood and implemented by developers, application specialists, vendors and other technical teams.
• Application & Systems Understanding: Develop a strong understanding of the organisation's business applications, system capabilities, integrations and data flows, and assess how existing technology can support business requirements and process improvements.
• Solution Analysis & Design: Analyse potential technology solutions and work with application and technical teams to define practical solutions that align with business requirements, enterprise architecture, application strategy and the broader technology roadmap.
• Application Development & Change: Lead or facilitate the analysis, requirements definition, solution design, testing and documentation activities required for application changes, enhancements and new solutions.
• Optimisation & Automation: Identify opportunities to simplify, automate and digitise business processes using applications, workflow, data, integration, AI and other emerging technologies to improve efficiency, quality and user experience.
• Stakeholder Collaboration: Work closely with business stakeholders, application teams, developers, vendors and other technical teams to ensure requirements are understood, solutions are fit for purpose, and changes deliver the intended business outcomes.
• Innovation: Proactively identify and evaluate new technologies and innovative approaches that can improve business processes, solve business problems and create opportunities for the organisation.
• Continuous Improvement: Support the ongoing optimisation of business applications and processes, ensuring that solutions remain aligned with changing business requirements, technology capabilities and the organisation's application roadmap and strategy.

Minimum Requirements

• Bachelor’s Degree (Information Technology, Computer Science, or Information Systems).
• A minimum of 4 years’ relevant experience.
• A valid driver’s license and own reliable transport are essential.