Business Analyst

Hire Resolve; Johannesburg; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Hire Resolve, a diversified South African financial services group, seeks a Business Analyst to drive operational efficiency by analyzing processes and implementing effective solutions. You will gather requirements, map processes, develop dashboards, and coordinate between business and IT to ensure solutions align with goals.

A degree in IT or related field and 5+ years in analytics or BA required, with knowledge of SDLC and UML.

Qualifications

• Bachelor's degree in IT or related field, or relevant BA certifications.
• Minimum of 5 years of proven experience as a Business Analyst or in a related role.
• Experience in analytics and data management.

Responsibilities

• Gather and document requirements via interviews, workshops, and surveys.
• Map and analyze current processes, create models and flowcharts.
• Develop dashboards/reports to communicate KPIs.
• Coordinate with business and technical teams to define, document, and test solutions.
• Support project planning, risk tracking, and delivery.

Skills

Analytical thinking

Problem solving

Communication

Stakeholder management

Data analysis

Education

Bachelor's degree in Information Technology or related field

National Certificate: Business Analysis

Certificate Programme in Business Analysis

Tools

UML

SDLC

Data analysis tools

Job description

A diversified South African financial services group that provides financial advice, wealth management, investment solutions, and risk management services to individuals and businesses, is seeking a Business Analyst (BA) who will be responsible for driving operational efficiency by analyzing business processes, identifying areas for improvement, and implementing effective solutions.

Responsibilities:

• Requirements Management: Conduct interviews, workshops, and surveys to gather, document (using use cases, user stories, etc.), and analyze stakeholder requirements for completeness and feasibility.
• Process Improvement: Map and analyze current business processes, develop process models and flowcharts, and recommend/implement improvements to boost productivity and reduce costs.
• Data Analysis & Reporting: Collect and analyze data to identify trends, use modeling techniques to support decisions, and create dashboards/reports for communicating key performance indicators (KPIs).
• Stakeholder & Solution Management: Facilitate communication between business and technical teams, manage stakeholder expectations, and collaborate on defining, documenting, and testing solutions to ensure alignment with organizational goals.
• Project Support: Contribute to project planning, track progress, manage risks, and help ensure timely and on-budget project delivery.

Minimum Requirements:

• Required: Bachelor's degree (preferably in Information Technology or a related field) OR one of the following certifications:
  • National Certificate: Business Analysis Support Practice
  • Certificate Programme in Business Analysis
  • National Certificate: Business Analysis
• Minimum of 5 years of proven experience as a Business Analyst or in a related role.
  • 5+ years of experience in analytics and systems development.
  • High proficiency with data management.
• Essential: Strong analytical, problem-solving, and proven analytical abilities.
• Communication: Excellent verbal, written, and interpersonal skills.
• Technical Knowledge: Familiarity with the System Development Life Cycle (SDLC), Unified Modelling Language (UML), Business Acumen, Data Analysis, and Process Modelling.
• Knowledge of: Relevant regulatory requirements, software/systems, research methodology, and decision-making processes.
• Advantageous: Proficiency in business analysis tools and software.

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)