Job Title
Business Analyst
Job Purpose
We're looking for a strategic and detail-oriented Business Analyst to analyze business processes, identify improvement opportunities, manage related projects, and deliver data-driven insights to support decision-making and business growth. This role requires strong analytical and communication skills, and the ability to work cross-functionally.
Key Responsibilities
- Gather and analyze business requirements from stakeholders.
- Evaluate and improve existing business processes.
- Document requirements, process flows, use cases, and business cases.
- Translate business needs into technical specifications.
- Conduct market and competitor research.
- Create dashboards and performance reports (KPIs).
- Facilitate meetings, workshops, and presentations.
- Support project planning, execution, and monitoring.
- Perform gap and impact analyses; propose effective solutions.
- Coordinate with IT and development teams to align solutions with business goals.
- Support user acceptance testing (UAT) and change management.
- Monitor post-implementation success and provide support.
- Stay current on industry trends, technologies, and best practices.
- Evaluate vendor solutions and participate in RFP/RFI processes.
- Ensure compliance with relevant policies and regulations.
Qualifications & Experience
- Bachelor's degree in Business, Information Systems, Engineering, or related field.
- Minimum 2 years of business analysis or related experience.
- Proficiency in Excel, SQL, Power BI, or Tableau.
- Knowledge of process improvement methodologies and modelling tools.
- Strong communication, problem-solving, and organizational skills.
Preferred
- Agile/Scrum experience
- Business Analysis certifications (CBAP, PMI-PBA)
- Familiarity with CRM, ERP, or enterprise systems
Behavioral Competencies
- Strong attention to detail and analytical thinking
- Excellent interpersonal and team collaboration skills
- Ability to work under pressure and adapt to change
- High ethical standards and initiative-driven decision-making
To Apply
share CV and Payslip to raca@aaaa.co.za
Posted
2025-08-08