Business Analysis & Strategy Alignment

InfyStrat Software Services; Johannesburg; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading software solutions provider based in Johannesburg seeks an experienced business analyst to enhance banking partnerships. The candidate will document requirements, conduct gap analyses, and improve processes concerning external partners. A Bachelor’s degree and 5-8 years of banking or FinTech experience is required, along with strong communication skills and knowledge of South African regulations.

Qualifications

• 5-8 years of experience in business analysis in banking or FinTech environments.
• Strong grasp of financial services and regulatory knowledge.
• Certifications such as CBAP, PMI-PBA, Agile BA, or Lean Six Sigma are advantageous.

Responsibilities

• Elicit, document, and validate business requirements.
• Conduct gap analyses and feasibility studies for proposed solutions.
• Improve end-to-end business processes involving external partners.

Skills

Business Analysis

Stakeholder Management

Data Analysis

Project Management

Education

Bachelor's Degree in Business, Finance, Information Systems or related field

Tools

SQL

Power BI

JIRA

Confluence

Job description

Responsibilities

• Business Analysis & Strategy Alignment: Proven ability to elicit, document, and validate business requirements in a complex partnership-driven banking environment.
• Strong understanding of Alliance Banking models, including BaaS, white-label platforms, and embedded financial services.
• Ability to conduct gap analyses, feasibility studies, and cost-benefit analyses for proposed solutions.
• Experience in supporting business case development, particularly for new partner onboarding, product enhancements, or regulatory projects.

Knowledge & Compliance

• Financial Services & Regulatory Knowledge: Strong grasp of banking products and services (e.g., payments, savings, credit, cards, collections, remittances).
• Familiarity with South African financial regulations including SARB, FSCA, FICA, and POPIA requirements.
• Exposure to risk, compliance, and audit processes, particularly in third-party/partner environments.

Process Design & Optimisation

• Experience in documenting and improving end-to-end business processes, especially those involving external partners.
• Ability to model workflows using tools such as BPMN, Visio, or Lucidchart.
• Knowledge of control environments, KPIs, SLAs, and escalation frameworks across operational value chains.

Data Analysis & Insights

• Competency in data-driven decision-making, including data profiling, reconciliation, and insights to support product performance.
• Ability to work with Excel, SQL, Power BI or equivalent to perform ad hoc analysis.
• Understanding of data governance and quality, especially in integrated partner environments.

Partner & Stakeholder Management

• Strong stakeholder management skills with experience interfacing across IT, Legal, Risk, Compliance, Product, and external partners.
• Proven ability to act as a bridge between business and technical teams, ensuring shared understanding and execution.
• Confidence in participating in governance committees, product working groups, and external partner discussions.

Project Management & Agile Delivery

• Hands-on experience in Agile/Scrum or hybrid project methodologies, including backlog grooming and sprint planning.
• Exposure to JIRA, Confluence, DevOps, Trello, or similar tools.
• Ability to manage multiple initiatives and deliver under tight deadlines in a fast-paced Alliance environment.

Documentation & Communication

• Exceptional written and verbal communication skills, with a focus on clear, concise, and structured reporting.
• Ability to create and present business requirement documents (BRDs), functional specifications (FRDs), and user stories.
• Experience in preparing partner onboarding documentation, SOPs, and support playbooks.

Qualifications & Experience

• Bachelor's Degree in Business, Finance, Information Systems, or related field (postgraduate advantageous).
• Minimum of 5-8 years' experience in business analysis within banking or FinTech environments.
• Certifications such as CBAP, PMI-PBA, Agile BA, or Lean Six Sigma are advantageous.