Broker Support Consultant

Discovery Limited; Sandton; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Discovery Limited is seeking a Broker Support Consultant to enhance the sales of its product range by building strong relationships with advisers, providing superior client service, and applying technical knowledge. The role involves data management, adviser training, and on-site support for implementations and activations throughout the year.

Key responsibilities include pipeline management, collaboration with BCs to grow the portfolio, and ensuring smooth online applications and underwriting

Qualifications

• Matric qualification is required.
• Experience working with Broker Consultants.
• Sound knowledge of medical schemes and CRM software.

Responsibilities

• Partner with Business Consultant to grow new business portfolio and maintain relationships.
• Support advisers with data uploads and end-to-end processing for Flexicare and Healthy Company.
• Educate advisers on new business processes, online applications, and underwriting steps.
• Assist with new business implementation and planning in partnership with BC.
• Provide support for on-site implementations and activations.
• Conduct member, employer and adviser training throughout the year.
• Engage with intermediary business across levels to build relationships and pipeline reports.

Skills

CRM experience

MS Office proficiency

Education

Matric

NQF 5/120 Credits

RE5

Tools

MS Office

Job description

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Broker Support Consultant

Business Unit: DCM Distribution

Function: Business Consultants / Business Development (FAIS

Date: 9 Oct 2026

Discovery – DCM Corporate Health and Distribution

Broker Support Consultant

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

Increase the sales of the product range through building relationships, superior client service and technical knowledge.

Areas of responsibility may include but not limited to:

• Partner with Business Consultant to grow new business portfolio
• Support advisers with Flexicare and Healthy Company uploads - managing data and upload process end to end
• Empower and educate advisers on the new business process, online application, underwriting process
• New business implementation : Planning and execution in partnership with BC
• Support on on-site implementations and activations
• Conduct member, employer and adviser training throughout the year
• Relationship building at various levels within the intermediary business, including administration, lower and senior management
• Pipeline reporting and proactive pipeline management
• Values Driven
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results

Education and Experience

• Matric
• Experience with working with Broker Consultants.
• Knowledge of MS Office (Excel, Word, Power Point)
• NQF 5/120 Credits
• RE5
• Sound medical scheme knowledge
• Previous CRM experience

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.