Broker Consultant

Morton Moore; Randburg; On-site; ZAR 550,000 - 750,000; Full time

Benefits offered by this job

Performance-based incentives

Travel & expense allowance

Laptop & cellphone allowance

Training & development

Career growth opportunities

Job summary

Morton Moore is assisting a client in Johannesburg to recruit a Portfolio Manager / Broker Consultant who will grow an independent broker portfolio. You will manage relationships, target profitable premium growth while upholding underwriting quality and service standards.

The role blends sales and relationship management, requiring strong negotiation, conceptual selling, and a passion for market engagement with brokers and clients.

Qualifications

• Matric/Grade 12 is essential.
• Qualified in short-term insurance with FAIS-compliant credentials.
• RE5 examination completed is required.
• Minimum 5 years in SA short‑term insurance, broker consulting or portfolio sales.
• Proven sales track record with negotiation and closing skills.
• Strong written communication and proposal-writing ability.
• Detail-oriented, well-prepared client engagements with good time management.
• Proficient in MS Office and insurance admin systems; valid license and travel.
• English and Afrikaans fluency is an advantage.

Responsibilities

• Manage and grow a portfolio of independent and corporate brokers within the Johannesburg region.
• Achieve new business and retention targets across core short-term products.
• Schedule and conduct in-person and virtual broker appointments.
• Educate brokers on value proposition, underwriting appetite and strategy.
• Identify portfolio gaps and cross-sell opportunities.
• Monitor portfolio health, loss ratios and adjust strategy as needed.
• Review renewals and advise on sums insured and cover changes.
• Present portfolio data and market trends in meetings.
• Ensure documentation is complete before handover to Admin.
• Communicate underwriting and regulatory changes to brokers.
• Maintain SLAs and internal compliance; build cross-functional relationships.
• Represent the company professionally at events and in the market.

Skills

Negotiation

Relationship management

Sales discipline

Communication

MS Office

Education

Short-term insurance qualification (NQF 4/5)

RE5 regulatory examination completed

Tools

MS Office Suite

Insurance administration systems

Job description

Our client, a specialist short-term insurance provider, is seeking a Portfolio Manager / Broker Consultant to manage, support and grow their independent broker portfolio in the Johannesburg region. The role sits at the intersection of sales and relationship management, with the successful candidate responsible for driving profitable premium growth while maintaining underwriting quality and service standards. This is a strong opportunity for a commercially driven insurance professional who enjoys being out in the market and building lasting partnerships.

Key Responsibilities

• Manage, service and grow an allocated portfolio of independent brokers and corporate brokerages within the region
• Achieve and exceed new business and retention targets across core and value-added short-term insurance products
• Schedule, prepare thoroughly for, and conduct regular in-person and virtual broker appointments
• Educate brokers on the company's value proposition, product offering, underwriting appetite and long-term strategy
• Conduct needs assessments to identify portfolio gaps, cross-sell opportunities and new market segments
• Monitor portfolio health, claims experience and loss ratios against regional targets, and take corrective action where required
• Review and screen upcoming renewals, advising on premium adjustments, sums insured and cover restructuring
• Prepare and present portfolio data, performance metrics and market trends in sales and business review meetings
• Ensure all documentation is accurate and complete before handover to the Administration Department
• Proactively communicate changes to underwriting criteria, product terms and regulatory requirements to brokers
• Ensure adherence to Service Level Agreements, corporate identity standards and internal compliance requirements
• Build strong internal working relationships with sales peers, administration, finance and management
• Represent the company professionally in the market and act as a brand ambassador at industry events
• Attend to ad-hoc business, operational and reporting requirements as they arise

Requirements

• Matric / Grade 12 (essential)
• Full short-term insurance qualification (NQF Level 4/5, minimum 120 credits) as required by FAIS
• RE5 regulatory examination completed
• Minimum 5 years' experience within the South African short-term insurance industry, ideally in a broker consulting, portfolio management or external sales capacity
• Proven sales track record with strong negotiation, influencing and closing ability
• Confident, warm and engaging communicator with the ability to build trust and credibility quickly at all levels
• Excellent written communication skills, particularly professional email and proposal writing
• Thorough and well-prepared approach to client engagements, with strong attention to detail
• Intermediate to advanced MS Office skills (Excel, Word, Outlook, PowerPoint) and comfort with insurance administration systems
• Valid driver's licence, own reliable vehicle and willingness to travel within the region
• Fully bilingual in English and Afrikaans (advantageous)

Benefits

Our client is offering a market-related, negotiable package, with the final offer structured according to the successful candidate's experience, qualifications and track record. The role additionally offers:

• Performance-based incentives linked to portfolio growth and profitability
• Travel and business expense allowance
• Company laptop and cellphone allowance
• Ongoing product, technical and regulatory training
• Career growth within an established and specialised insurer