Brand Ambassador & Customer Experience Champion

TFG (The Foschini Group); Oos-Kaap; On-site; ZAR 90,000 - 150,000; Full time

Job summary

The Foschini Group is seeking a Sales Associate for Totalsports in-store to deliver exceptional customer service, drive sales, and stay aligned with the latest fashion and sports trends. The role focuses on assisting customers, meeting targets, and replenishing stock to ensure a ready and welcoming store environment.

You will work as part of a team to build customer loyalty and achieve sales goals while representing a premier lifestyle brand within an international retail group.

Qualifications

• Grade 12 (Matric) is required.
• Must be passionate about people with a target-driven mindset.
• Good verbal and written communication skills; multi-tasking ability in a fast-paced environment.

Responsibilities

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and staying updated with décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers.

Skills

People skills

Target driven

Communication

multitask in fast-paced environment

Independent

Initiative

Attention to detail

Customer loyalty

Customer service

Negotiation & Selling

Education

Grade 12 (Matric)

Job description

The Foschini Group is seeking a Sales Associate for Totalsports in-store to deliver exceptional customer service, drive sales, and stay aligned with the latest fashion and sports trends. The role focuses on assisting customers, meeting targets, and replenishing stock to ensure a ready and welcoming store environment.

You will work as part of a team to build customer loyalty and achieve sales goals while representing a premier lifestyle brand within an international retail group.