Branch Teller Supervisor: Lead, Service Excellence

Placements24; Soweto; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Medical and retirement benefits

Career advancement opportunities

Supportive team environment in Soweto

Employee discounts on banking products

Job summary

Placements24 is seeking an experienced Retail Bank Teller Supervisor for a Soweto branch. You will lead tellers, ensure smooth transactions, and uphold service standards to drive branch goals.

Ideal candidate has 3+ years as a teller with at least 1 year in a supervisory role, strong cash handling skills, and proficiency with banking software. A related degree is a bonus and the role offers competitive compensation.

Qualifications

• 3+ years as a bank teller, with 1+ year in supervisory/lead role.
• Strong knowledge of banking operations and cash handling.

Responsibilities

• Supervise and train tellers; provide performance feedback.
• Ensure accurate processing of deposits, withdrawals, loan payments.
• Monitor teller operations for security and compliance.
• Assist customers with inquiries and account openings.
• Contribute to achieving branch sales and service goals.

Skills

Leadership

Customer service

Training/mentoring

Cash handling

Banking software

Education

High school diploma or equivalent

Related degree (plus)

Tools

Banking software

Job description

Placements24 is seeking an experienced Retail Bank Teller Supervisor for a Soweto branch. You will lead tellers, ensure smooth transactions, and uphold service standards to drive branch goals.

Ideal candidate has 3+ years as a teller with at least 1 year in a supervisory role, strong cash handling skills, and proficiency with banking software. A related degree is a bonus and the role offers competitive compensation.