Branch Marketer - NTK Retail, Mbombela

VKB Group; Mbombela (Nelspruit); Vor Ort; ZAR 180.000 - 260.000; Vollzeit

Zusammenfassung

VKB Group is seeking a Retail Branch Marketer to join the team in the Nelspruit area. You will help lead branch operations, drive sales, manage stock, and deliver excellent customer service while supporting the Branch Manager in daily tasks.

The role requires Afrikaans language ability, 2–3 years in retail or agricultural settings, and a proactive, customer-focused attitude. Join VKB and contribute to growing our regional presence.

Qualifikationen

• Grade 12 / NQF Level 4.
• Relevant tertiary qualification will be advantageous.
• Experience in retail or agricultural environment preferred.
• Proficiency in MS Word, Excel and Outlook.
• Afrikaans speaking is required.
• Own transport and reside within 25 km of Nelspruit.

Aufgaben

• Branch Operations Support: Assist with day-to-day supervision of branch operations and support the Branch Manager in ensuring operational efficiency and policy compliance.
• Sales and Marketing: Drive sales growth through customer engagement and relationship management; implement branch marketing initiatives and promotional activities.
• Stock Management: Manage product ordering, replenishment, and stock take procedures; ensure merchandise is displayed professionally.
• Customer Service: Deliver exceptional service and resolve queries professionally to build long-term relationships.
• Compliance and Safety: Ensure compliance with company policies, health and safety requirements, and relevant legislation.

Kenntnisse

Sales and marketing

Customer service

Stock control

MS Office proficiency

Team collaboration

Ausbildung

Grade 12 / NQF Level 4

Relevant tertiary qualification advantageous

Tools

Microsoft Word

Excel

Outlook

Jobbeschreibung

Introduction to the VKB Group

The VKB Group is an agricultural company providing support to farmers and producing straight-from-the-farm foods for consumers. Apart from its various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK.

Our roots are firmly planted in agriculture, with farming at our core, continuously growing and evolving throughout the years. Starting with providing everything needed on the farm to produce food, we now operate across the entire food supply chain, including processing, logistics, storage, handling and national and international market channels.

This "house of brands", established with the support of our farmer shareholders, forms the foundation for building the agribusiness of the future.

More About VKB Retail

VKB Retail serves as a trusted partner to farmers, agricultural businesses, and rural communities by providing quality products, specialist advice, and outstanding service. Through its network of retail branches, VKB Retail supports agricultural productivity and helps customers access the solutions they need to grow and succeed.

About the Opportunity

VKB Retail is seeking an ambitious and customer-focused Retail Branch Marketer to join the team. This role offers the opportunity to develop leadership experience while supporting the day-to-day management of the branch and serving as the second-in-charge in the absence of the Branch Manager.

The successful candidate will combine strong sales ability, operational oversight, and customer relationship management to support branch performance, drive growth, and ensure excellent service delivery.

Why This Role Matters

As a key member of the branch leadership team, you will help ensure smooth branch operations, maintain high service standards, support sales growth, and contribute to operational excellence. Your ability to build customer relationships, manage stock effectively, and drive marketing initiatives will directly influence branch success.

Why Join VKB?

At VKB Group, you'll become part of a business deeply rooted in agriculture and committed to building the agribusiness of the future. This role offers the opportunity to broaden your commercial and operational skills, work alongside experienced industry professionals, and grow into a leadership position within an organisation that values being Humble, Hungry, Smart, Bold, and Playing as One Team.

What Success Looks Like

• Supporting the efficient and profitable operation of the branch.
• Maintaining accurate stock levels and effective inventory control.
• Building strong and lasting customer relationships.
• Driving sales and marketing initiatives that contribute to branch growth.
• Effectively supporting and leading branch activities when required.
• Maintaining compliance with company policies, safety standards, and legislative requirements.
• Delivering exceptional customer service and resolving customer queries professionally.

Who Are We Looking For?

We are looking for an individual who:

• Demonstrates leadership potential and a strong sense of ownership.
• Thrives in a fast-paced retail and agricultural environment.
• Has a customer-first approach and a passion for delivering excellent service.
• Is sales-driven and motivated by achieving results.
• Shows initiative, accountability, and sound decision‑making ability.
• Works well under pressure and remains focused on achieving operational goals.
• Builds positive relationships with customers, colleagues, and stakeholders.

Minimum Requirements

Qualifications

• Grade 12 / NQF Level 4.
• Relevant tertiary qualification will be advantageous.

Essential Experience

• 2-3 years' experience in animal health medicine.
• 2-3 years' experience in irrigation.
• 2-3 within a retail, agricultural, or customer-facing environment will be advantageous.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Have to speak and understand Afrikaans.
• Own transport and stay in a radius of 25km of Nelspruit
• Intermediate experience in MS word, excel an outlook.

Competencies

• Leadership and supervision
• Customer relationship management
• Sales and commercial awareness
• Stock and inventory management
• Planning and organising
• Problem‑solving and decision‑making
• Compliance and attention to detail
• Communication and teamwork
• Operational coordination

Skills Required

• Strong sales and marketing skills
• Excellent communication and interpersonal skills
• Customer service excellence
• Inventory and stock control management
• Microsoft Office proficiency
• Merchandising and promotional execution
• Problem-solving and analytical thinking
• Relationship-building abilities
• Ability to work under pressure
• Team collaboration and leadership potential

Key Responsibilities

Branch Operations Support

• Assist with the day-to-day supervision of branch operations.
• Support the Branch Manager in ensuring operational efficiency and compliance with company policies.
• Assume leadership responsibilities in the absence of the Branch Manager.

Sales and Marketing

• Drive sales growth through effective customer engagement and relationship management.
• Implement branch marketing initiatives and promotional activities.
• Support the achievement of branch sales targets and profitability objectives.

Stock Management

• Manage product ordering and replenishment processes.
• Oversee stock control activities and stock take procedures.
• Ensure merchandise is displayed professionally and stock levels are maintained.

Customer Service

• Deliver exceptional service to customers.
• Resolve customer queries and complaints professionally and effectively.
• Build and maintain long-term customer relationships.

Compliance and Safety

• Ensure compliance with company policies, health and safety requirements, and relevant legislation.
• Maintain a safe, organised, and professional branch environment.

As an equal opportunity employer, VKB Group is committed to Employment Equity, transformation, and the inclusion of People with Disabilities. Our recruitment decisions are aligned with the VKB Group Employment Equity Plan and Transformation Strategy.

A Note on Honesty and Integrity

As part of the application process, you will be required to complete a screening questionnaire. We strongly encourage all candidates to answer every question honestly and accurately.

At VKB Group, our culture is rooted in the values of being Humble, Hungry, Smart, Bold, and Playing as One Team. We believe in building authentic relationships and making sound decisions based on trust and integrity. Misrepresenting qualifications, experience, competencies, criminal history, or any other information may result in your application being withdrawn or your employment being terminated should discrepancies be identified during verification processes.

We respect your time and ask that you respect ours by providing truthful information throughout the recruitment process. This helps ensure that we focus on candidates who are genuinely aligned with the requirements of the role and the values of our organisation.