Branch Manager, Immigration Services – Gauteng

Envoy Global, Inc.; Gauteng; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Envoy Global, Inc. seeks an experienced Branch Manager to lead our Gauteng, South Africa office. The role focuses on driving business performance, client satisfaction, and team success while ensuring compliance with South African immigration regulations and company standards.

As the senior leader, you will manage client relationships, operational excellence, and strategic growth initiatives, delivering immigration solutions and sustainable results for the business and its clients.

Qualifications

• Bachelor's degree or equivalent in Business, Law, HR, Immigration or related field.
• Minimum of 5 years' leadership or management experience.
• Demonstrated experience in South African immigration industry.
• Strong understanding of South African immigration regulations and procedures.
• Experience in client relationships, service delivery, and operational performance.

Responsibilities

• Lead, mentor, and develop a high-performing immigration team.
• Drive employee engagement, performance management, coaching, and succession planning.
• Ensure workforce planning and resource allocation to support operations.
• Foster accountability, collaboration, and service excellence.

Skills

Leadership

Client relationship management

Operational excellence

Commercial acumen

People leadership

Education

Bachelor's degree or equivalent in Business/Law/HR/Immigration

Job description

Envoy Global, Inc. seeks an experienced Branch Manager to lead our Gauteng, South Africa office. The role focuses on driving business performance, client satisfaction, and team success while ensuring compliance with South African immigration regulations and company standards.

As the senior leader, you will manage client relationships, operational excellence, and strategic growth initiatives, delivering immigration solutions and sustainable results for the business and its clients.