Branch Manager, Contract Logistics

Dsv Air & Sea SAU; Pretoria; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

DSV Air & Sea SAU is seeking a Branch Manager for Contract Logistics in Pretoria. You will lead Ford Silverton operations, ensuring performance, client satisfaction, and profitability while managing a large, skilled team across multiple departments.

The role requires extensive automotive industry experience, strong Lean and project management skills, and the ability to work under pressure and shifts. Travel may be required in this senior leadership position.

Qualifications

• 4-year degree or equivalent in logistics, supply chain, or industrial engineering.
• 8+ years of relevant experience in automotive operations.
• Experience managing large teams and complex supply chains.

Responsibilities

• Lead Ford Silverton operations with accountability for performance and SLAs.
• Drive commercial/financial performance and profitability of operations.
• Manage daily operations and Lean improvement initiatives.
• Oversee people management, training, and succession planning.
• Ensure SHERQ compliance and quality management across departments.
• Coordinate client relationships and KPI reporting.

Skills

Workforce management

Supply chain methods

Automotive industry experience

Education

4-year Logistics or Supply Chain Management degree

4-year Industrial Engineering degree

4-year equivalent diploma (BTECH)

8+ years relevant experience

Tools

WMS advanced experience

SMART/CMMS3/SKS/EWM systems

Job description

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Location: Pretoria, Silverton
Job Posting Title: Branch Manager, Contract Logistics
Time Type: Fixed Term

Qualification(s)

• 4-year Logistics or Supply Chain Management degree, or 4-year equivalent diploma (BTECH) OR,
• 4-year Industrial Engineering, or 4-year equivalent diploma (BTECH) OR,
• 8+years minimum relevant experience in industry with in-depth experience in all job-related requirements listed below.

System Skills

• WMS advanced experience will be an advantage
• Sound experience in SMART/CMMS3/SKS/EWM systems

Job-related Requirements

• Managing workforce greater than 100+
• Extensive experience in supply stream methods – Kanban Supply, Sequence Supply, Pick to Light, or various other methods of supply.
• Extensive experience in the Automotive field
• Able to work in a high pressure and stressed environment
• Good track record of Project Management
• Willing to work Shifts.
• Willing to travel if required

ADDED ADVANTAGES FOR THIS ROLE:

• Negotiation skills & relationship management – client and / or supplier
• Sound knowledge of OEM operational process
• Operational experience and the ability to work independently.
• Knowledge of HSE compliance
• Knowledge of ERP/WMS/Systems Integration will be beneficial.

MAIN PURPOSE OF THE ROLE:

This position aims to ensure contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development and continual improvement initiatives. The role needs to ensure operations are managed in accordance with the DSV standards, policies, and procedures. Ensure that the DSV strategy, goals and initiatives are cascaded down through the organization into the various areas of the operation. Support and actively participate in development services and solutions to complement DSV’s offering to the Automotive industry.

DUTIES & RESPONSIBILITIES:

Ford Operations:

• Full accountability and leadership on all aspects of the Ford Silverton operations in Gauteng,,
• Accountable for all initiatives implemented across these operations, including potential new scope.• Meeting of all customer SLAs.; Compliance of sites to DSV standards; SHERQ – achieve minimum requirements;
• Implement and maintain Quality Management System at all departments.
• Be involved in unlocking synergies within operations to improve competitiveness of solution; Drive synergies with other DSV business units, where possible, to improve operational performance.

Client Relationships:

• Ensuring client’s needs and expectations are consistently met within scope of the SLA.
• Client interaction and issue resolution to ensure client satisfaction.
• Structured management reviews to review performance and discuss strategic initiatives.

Commercial / Financial:

• Thorough understanding and application of contract and service level agreement to achieve account stability and profitability.
• Responsible for P&L and Accounting queries for Operations
• Claims resolution, investigate and understand claim details per incident, report internally and negotiate and process compensation when valid.
• Identify and support initiatives to further improve account profitability.

Operational Performance:

• Actively managing daily operational performance to consistently achieve performance metric targets.
• Delivering on client and internal continuous improvement requirements and driving Lean culture
• Internal stakeholder communication management ensure agreed to meetings, conference calls and forums are planned and conducted internally as agreed to by all stakeholders, this is an ongoing requirement.
• Customer dissatisfaction process analyses failures with regards to deliveries, client complaints, damages etc. to determine root cause and corrective actions.
• Follow through on corrective actions and close the Corrective and Preventative Actions Process

People Management:

• Firm and consistent approach to ongoing performance measurement and management of team.
• Ensure effective resourcing in all departments to deliver the expected services.
• Resolution of all IR issues in conjunction with HR.
• Coaching and mentoring of team to achieve client objectives.
• Individual Development Plans and succession plans in place for all critical roles.
• Drive training interventions to close skills gaps in operations.
• Ability to handle conflict in any situation as may be required.

Client Expectations:

• Monthly KPI dashboard consolidation and reporting, root cause analysis and corrective action implementation and tracking.

Launch Activities:

• Actively manage and support all launch related activities – Manage the Change, new launch programs, change control and obsolescence management at Ford Assembly Plant.
• Ensure operational readiness to support programs.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affi­rmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.