Branch External Sales & Service Advisor: Build Client Trust

Wesbank; Somerset West; On-site; ZAR 542,000 - 650,000; Full time

Job summary

FNB Points of Presence in Somerset West invites applications for a Branch External Sales and Service Advisor. You will deliver compliant, professional financial advice, build long‑term client relationships, and meet sales and service targets in a high‑volume branch.

The role requires Grade 12, FAIS and TCF knowledge, 1–3 years in customer‑facing roles, and strong communication. On-site position with growth in a dynamic banking team.

Qualifications

• Minimum Qualification: Grade 12 / NQF Level 4
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Admin, or related fields
• 1–3 years of experience in customer-facing environments within financial services
• Solid FAIS, TCF knowledge and client-centric advice

Responsibilities

• Build and manage long-term client relationships to support retention and growth
• Provide compliant, professional financial advice in a high-volume branch
• Educate customers on banking solutions aligned to their needs
• Achieve individual and branch sales and service targets
• Maintain accurate client records and follow-up leads

Skills

Client relationships

Sales targets

FAIS knowledge

TC F knowledge

Communication

Problem solving

Teamwork

Ethical advice

Education

Grade 12

NQF5 Banking Certificate

Job description

FNB Points of Presence in Somerset West invites applications for a Branch External Sales and Service Advisor. You will deliver compliant, professional financial advice, build long‑term client relationships, and meet sales and service targets in a high‑volume branch.

The role requires Grade 12, FAIS and TCF knowledge, 1–3 years in customer‑facing roles, and strong communication. On-site position with growth in a dynamic banking team.