Bond Administrator (Pretoria)

BetterBond; Pretoria; Sur place; ZAR 180 000 - 300 000; Plein temps

Résumé du poste

BetterBond is seeking a detail-oriented bond administrator to support home loan processing from application through to registration in Pretoria. The role emphasizes precise document handling, compliance, and collaboration with banks, attorneys and consultants.

We value strong organisational and communication skills, plus a proven ability to manage multiple tasks under pressure in a fast-paced environment, ensuring efficient processing and excellent service throughout the lifecycle.

Qualifications

• Matric (Grade 12) is required.
• Minimum of three years’ experience in bond administration or similar.
• Proficiency in Microsoft Office and relevant bond administration systems is preferred.

Responsabilités

• Managing the administration of home loan applications, including bond registrations and cancellations.
• Preparing, verifying and capturing bond documents correctly and timeously.
• Ensuring all bond documents are accurately prepared, captured, submitted and maintained throughout the process.
• Liaising with consultants, banks, attorneys and other business partners to facilitate the successful progression of applications.
• Monitoring application progress and following up on outstanding information, approvals and documents.
• Coordinating with consultants, attorneys, banks and other stakeholders to ensure applications progress efficiently.
• Ensuring all transactions comply with legislative, regulatory and company requirements.
• Maintaining accurate records and updating internal systems throughout the application lifecycle.
• Resolving queries and providing timely support to both internal teams and external stakeholders.
• Preparing reports and tracking application progress to ensure service level commitments are met.
• Monitoring operational risks, escalating concerns where appropriate and contributing to continuous process improvements.

Connaissances

Administrative skills

Organisational skills

Time management

Communication

Formation

Matric (Grade 12)

Outils

Microsoft Office

Bond administration systems

Description du poste

As a bond administrator, you'll provide the administrative support that keeps the home loan process running smoothly from application through to registration.

About the role

Help make homeownership happen behind the scenes

At BetterBond, we’re passionate about making homeownership simpler, smarter and more accessible. As one of South Africa’s leading bond originators, we help thousands of buyers secure the right home loan through expert advice, trusted relationships and exceptional service.

We’re looking for a detail-oriented and organised bond administrator to join our team. In this role, you’ll play a vital part in ensuring home loan applications are processed accurately, efficiently and in line with all regulatory and banking requirements.

If you thrive in a fast-paced environment, enjoy solving problems and take pride in delivering exceptional service, we’d love to hear from you.

Your responsibilities will include:

• Managing the administration of home loan applications, including bond registrations and cancellations.
• Preparing, verifying and capturing bond documents correctly and timeously.
• Ensuring all bond documents are accurately prepared, captured, submitted and maintained throughout the process.
• Liaising with consultants, banks, attorneys and other business partners to facilitate the successful progression of applications.
• Monitoring application progress and following up on outstanding information, approvals and documents.
• Coordinating with consultants, attorneys, banks and other stakeholders to ensure applications progress efficiently.
• Ensuring all transactions comply with legislative, regulatory and company requirements.
• Maintaining accurate records and updating internal systems throughout the application lifecycle.
• Resolving queries and providing timely support to both internal teams and external stakeholders.
• Preparing reports and tracking application progress to ensure service level commitments are met.
• Monitoring operational risks, escalating concerns where appropriate and contributing to continuous process improvements.

Qualifications

• Matric (Grade 12).
• Minimum of three years’ experience in bond administration or a similar home loans or financial services environment.

Experience

• Strong administrative, organisational and time management skills.
• Proficiency in Microsoft Office and relevant home loan or bond administration systems.
• A sound understanding of the home loan process and associated documents will be advantageous.

We’re looking for someone who is:

• Highly organised with exceptional attention to detail.
• Able to work under pressure while managing multiple priorities.
• A strong communicator who enjoys working collaboratively with colleagues and external partners.
• Proactive, dependable and solutions focused.
• Comfortable working in a fast-paced, process-driven environment.
• Committed to delivering outstanding customer service through operational excellence.
• Able to maintain accuracy while working under pressure.