BI Analyst: Dashboards, SQL & CallMiner Expert

CXP are now part of the Huntswood Group; Umhlanga Rocks; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Huntswood Group is recruiting a Business Intelligence Analyst in Umhlanga Rocks, SA to transform data into actionable insights. You will query data, build dashboards in Power BI and Tableau, and design scalable pipelines using SSMS.

The ideal candidate has a BCom or is pursuing one, 2–3 years in BI/BPO, and strong SQL skills with CallMiner experience. Grow with a cloud-enabled BI environment and collaborate across stakeholders.

Qualifications

• Design, develop interactive dashboards and reports using Power BI and Tableau.
• Write complex SQL queries to extract and transform data from MS SQL Server and other data sources.
• Build scalable data pipelines and transformations using SSMS.
• Translate business requirements into analytical solutions for stakeholders.
• Perform data validation and quality checks to ensure reporting accuracy.
• Use CallMiner for Speech Analytics and build Tableau scorecards.

Responsibilities

• Design, develop and maintain dashboards and reports in Power BI and Tableau.
• Write optimized SQL queries to extract data from MS SQL and other sources.
• Build scalable data pipelines using SSMS and related tools.
• Partner with stakeholders to translate requirements into analytics.
• Validate data quality and ensure reporting accuracy.
• Analyze trends to support performance and initiatives.
• Document data models, metrics definitions, and BI solutions.
• Support ad-hoc analyses as required.
• Leverage CallMiner for speech analytics in Tableau.

Skills

SQL proficiency

Dashboarding

Power BI

Tableau

CallMiner

Data modeling

Stakeholder communication

Problem solving

Education

Matric /NQF Level 4

BCom degree or studying towards one

Tools

MS SQL Server

SSMS

Power BI

Tableau

CallMiner

Job description

Huntswood Group is recruiting a Business Intelligence Analyst in Umhlanga Rocks, SA to transform data into actionable insights. You will query data, build dashboards in Power BI and Tableau, and design scalable pipelines using SSMS.

The ideal candidate has a BCom or is pursuing one, 2–3 years in BI/BPO, and strong SQL skills with CallMiner experience. Grow with a cloud-enabled BI environment and collaborate across stakeholders.