Bauqueting Manager

Bright Placements; Gauteng; Presencial; ZAR 480.000 - 640.000; Jornada completa

Descripción de la vacante

Bright Placements is seeking a Banqueting Manager to lead and optimize the banqueting department, including Alto234, ensuring top service standards and revenue growth.

You will oversee operations, safety, hygiene, staff training, and liaison with event organizers, while maintaining detailed checklists, schedules, and cost controls across a busy event calendar in Gauteng.

Formación

• Experience in operational controls and the ability to implement controls according to the
• Above average knowledge of food and wine
• Strength in training staff and skills development of personnel
• Ability to lead and manage a diverse team
• The ability to maintain excellent operational standards and service levels
• Excellent guest relation’s skills
• Excellent communications skills relating to staff and guests
• An exceptional eye for detail
• Strong interpersonal and communication skills
• The candidate must display a high level of emotional intelligence and leadership skills as well as outstanding deportment
• Exceptionally strong administrative skills

Responsabilidades

• Ensuring INFOR policies and procedures are adhered to as per Audit
• Planning, organising, leading and controlling the banqueting department, including Alto234
• Monthly reporting as required by the Company
• Maintaining company policies and procedures in respect of daily operations
• Ensuring the highest standards of safety and hygiene are maintained in the banqueting
• Responsible for constantly implementing service standards and operating
• Maximizing sales and controlling of costs to enhance banqueting profit
• Efficiently and effectively assist manage all operating equipment to maintain standards and cost
• Monitor the performance and time and attendance of all banqueting staff
• Control all labour costs within the banqueting
• Maintain consistent and fair discipline within the banqueting department
• Checking the functions sheets daily to ensure all guest requests are actioned
• Directs, coordinates and controls the efforts of the banqueting personnel in maintaining the highest standard of service, presentation and efficiency.
• Liaise with various departments with regards to Special
• Develop a good working relationship with event organizers and liaises with all event organizers to ensure they are satisfied.
• Ensure the function details is entered onto the INFOR system by the conference co-ordinators and distribution of function packs to various departments on a weekly basis.
• Liaising with all personnel in the event of any change of a conference or banquet (via change sheet) sends out daily change sheets to various departments.
• Assisting the Banqueting Coordinators with menus, table plans and functions when
• Ensuring that all food and beverage as well as 3rd party suppliers charges has been accounted for and posted onto the INFOR system.
• Ensuring guest files are up to (POP, Quotations, Copies of F&B dockets, contract and email communication)
• Checking cash-ups and ensuring the balancing of
• Ensuring deposits are allocated to the correct
• Ensuring outstanding accounts is followed up on and
• Ensuring venues are clean on a daily
• Ensure stock takes are done on a monthly basis and variances
• Ensuring storerooms are always kept clean and
• Ensuring staff rosters are prepared and adjusted according to operational

Educación

Hotel School Diploma

Herramientas

SCS

INFOR PMS

Dineplan

Descripción del empleo

SCOPEANDPURPOSEOFJOB:

• Effectively and profitably manage and control the Banqueting
• Maintain operating standards as laid down by the Company
• Take responsibility for the achievement of operating banqueting budgets
• Efficiently control six conference rooms and three meeting rooms (2,238m2 )
• Manage two Banqueting Co-ordinators, a Banqueting Floor Supervisor and Reservationist
• Effectively manage ALTO234 in terms of elevating guest experience and maximizing revenue

EXPERIENCEANDQUALIFICATIONS:

• Hotel School Diploma
• Previous sound experience in F&B, inclusive of
• Knowledge of SCS & INFOR PMS, as well as the Dineplan platform

REQUIREMENTS:

• Experience in operational controls and the ability to implement controls according to the
• Above average knowledge of food and wine
• Strength in training staff and skills development of personnel
• Ability to lead and manage a diverse team
• The ability to maintain excellent operational standards and service levels
• Excellent guest relation’s skills
• Excellent communications skills relating to staff and guests
• An exceptional eye for detail
• Strong interpersonal and communication skills
• The candidate must display a high level of emotional intelligence and leadership skills as well as outstanding deportment
• Exceptionally strong administrative skills

RESPONSIBILITIES:

• Ensuring INFOR policies and procedures are adhered to as per Audit
• Planning, organising, leading and controlling the banqueting department, including Alto234
• Monthly reporting as required by the Company
• Maintaining company policies and procedures in respect of daily operations
• Ensuring the highest standards of safety and hygiene are maintained in the banqueting
• Responsible for constantly implementing service standards and operating
• Maximizing sales and controlling of costs to enhance banqueting profit
• Efficiently and effectively assist manage all operating equipment to maintain standards and cost
• Monitor the performance and time and attendance of all banqueting staff
• Control all labour costs within the banqueting
• Maintain consistent and fair discipline within the banqueting department
• Checking the functions sheets daily to ensure all guest requests are actioned
• Directs, coordinates and controls the efforts of the banqueting personnel in maintaining the highest standard of service, presentation and efficiency.
• Liaise with various departments with regards to Special
• Develop a good working relationship with event organizers and liaises with all event organizers to ensure they are satisfied.
• Ensure the function details is entered onto the INFOR system by the conference co-ordinators and distribution of function packs to various departments on a weekly basis.
• Liaising with all personnel in the event of any change of a conference or banquet (via change sheet) sends out daily change sheets to various departments.
• Assisting the Banqueting Coordinators with menus, table plans and functions when
• Ensuring that all food and beverage as well as 3rd party suppliers charges has been accounted for and posted onto the INFOR system.
• Ensuring guest files are up to (POP, Quotations, Copies of F&B dockets, contract and email communication)
• Checking cash-ups and ensuring the balancing of
• Ensuring deposits are allocated to the correct
• Ensuring outstanding accounts is followed up on and
• Ensuring venues are clean on a daily
• Ensure stock takes are done on a monthly basis and variances
• Ensuring storerooms are always kept clean and
• Ensuring staff rosters are prepared and adjusted according to operational