Barista & Guest Experience Ambassador

Workshop17; Cape Town; On-site; ZAR 95,000 - 112,000; Full time

Benefits offered by this job

Medical Aid

Provident Fund

Job summary

Workshop17 Century City in Cape Town seeks a friendly Barista to run the café, prepare drinks, maintain stock and keep the area clean while delivering warm, attentive service to members and guests.

You will handle the POS, work as part of a team, and contribute to events and community activities at the location. Minimum two years’ barista experience and basic computer literacy are required.

Qualifications

• Excellent communication skills, verbal and written.
• Minimum 2 years as a barista and POS management experience.
• Experience managing stock and maintaining cafe standards.
• Basic computer literacy and a proactive team player.
• Dedicated, reliable and service-driven.

Responsibilities

• Prepare and serve coffee and tea drinks meeting quality standards.
• Maintain equipment and keep the cafe station clean.
• Respond to orders, concerns and customer queries politely.
• Handle POS and daily cash-up efficiently.
• Assist with events, deliveries to meeting rooms, and furniture moves as needed.
• Stock control and weekly location stock counts.
• Collaborate with team to accommodate client requests and changes.
• Provide friendly, proactive client interaction throughout shifts.

Skills

Communication skills

Team player

Customer service

Well-presented

Tools

POS system

Job description

Workshop17 Century City in Cape Town seeks a friendly Barista to run the café, prepare drinks, maintain stock and keep the area clean while delivering warm, attentive service to members and guests.

You will handle the POS, work as part of a team, and contribute to events and community activities at the location. Minimum two years’ barista experience and basic computer literacy are required.