Bakery Operations Coordinator: Quality & Profit

Pick n Pay; South Africa; On-site; ZAR 450,000 - 650,000; Full time

Job summary

Pick n Pay is seeking a Co-ordinator Bakery to oversee bakery operations across approximately 20 assigned stores in the Northern Region. The role focuses on availability, quality, and merchandising to drive sales and improve customer experience.

You will work closely with Bakery Managers to plan production, monitor margins, and ensure food safety standards. Travel between stores and leadership in coaching bakery teams are key aspects of the role.

Qualifications

• Grade 12 or equivalent qualification.
• Qualified Baker certification.
• Retail Management Diploma or related qualification (advantageous).
• Minimum 5 years’ bakery management experience in retail or similar.
• Proficiency in Excel for reporting and data analysis.
• Experience with SAP or similar retail management systems.
• Valid driver’s license and willingness to travel between stores.
• Strong knowledge of bakery processes and production planning.

Responsibilities

• Operational Coordination across ~20 stores to ensure core bakery lines and promos.
• Drive product availability and in-store merchandising per standards.
• Ensure food safety, hygiene, and compliance across sites.
• Monitor margins, waste, and stock levels to support profitability.
• Oversee stock control and accurate stock takes for bakery products.
• Support managers with staffing, onboarding, and training in bakery.

Skills

Leadership

Team Development

Customer-Centric Mindset

Judgement & Decision-Making

Innovation

Time Management

Data Analysis

Relationship Management

Sales & Profitability Focus

Education

Grade 12 or equivalent

Qualified Baker certification

Retail Management Diploma or related qualification

Tools

Microsoft Excel

SAP or similar retail system

Job description

Pick n Pay is seeking a Co-ordinator Bakery to oversee bakery operations across approximately 20 assigned stores in the Northern Region. The role focuses on availability, quality, and merchandising to drive sales and improve customer experience.

You will work closely with Bakery Managers to plan production, monitor margins, and ensure food safety standards. Travel between stores and leadership in coaching bakery teams are key aspects of the role.