B2B Appointment Setter / Business Development Representative

The Sales Centre co; Gqeberha; On-site; ZAR 163,000 - 221,000; Full time

Job summary

The Sales Centre co is seeking confident Appointment Setters and Business Development Representatives for a phone-based role based in Port Elizabeth. You will be the first voice prospects hear, booking meetings for directors and senior consultants.

You’ll handle outbound B2B calls, reach decision-makers, qualify needs, and maintain CRM records. Strong English, proven telesales experience, and comfort with tools like Apollo and Pipedrive are essential.

Qualifications

• Proven experience in telesales, B2B appointment setting, lead generation or business development (essential).
• Confidence speaking with business owners and senior decision-makers.
• Experience using a CRM and keeping records up to date.
• Excellent spoken and written English.

Responsibilities

• Making regular outbound B2B calls to new, previous and existing clients.
• Getting past receptionists and gatekeepers to reach the right decision-makers.
• Asking smart questions to uncover needs and upcoming projects.
• Booking qualified appointments and introductory meetings for directors and the sales team.
• Nurturing longer-term leads and following up persistently.
• Keeping accurate records of calls, opportunities and follow-ups in a CRM.

Skills

Telesales

Appointment setting

Lead generation

CRM proficiency

English fluency

Tools

Apollo

Pipedrive

Job description

Salary: R16,000 per month.Location: Office-based PE

Do you love picking up the phone and turning a cold call into a real conversation?

We're hiring confident, driven Appointment Setters and Business Development Representatives to join our clients' growing sales teams. You'll work with successful, established businesses across sectors like business technology and creative services. You'll be the first voice their prospects hear.

This is a phone-based role for someone who enjoys prospecting and gets past gatekeepers with ease. You should be able to hold credible conversations with business owners and senior decision-makers. The goal isn't to make calls for the sake of it. It's to find genuine opportunities and book quality meetings for directors and senior consultants.

What you'll be doing

• Making regular outbound B2B calls to new, previous and existing clients
• Getting past receptionists and gatekeepers to reach the right decision-makers
• Asking smart questions to uncover needs, pain points, contract dates and upcoming projects
• Building rapport quickly and having natural, unscripted conversations
• Booking qualified appointments and introductory meetings for directors and the sales team
• Nurturing longer-term leads and following up persistently, without being pushy
• Prospecting for new companies using databases and tools such as Apollo
• Keeping accurate records of calls, opportunities and follow-ups in a CRM (e.g. Pipedrive)
• Working towards clear daily and weekly call, conversation and appointment targets
• Reporting back on conversations, market feedback and trends you're hearing

What you'll need

• Proven experience in telesales, B2B appointment setting, lead generation or business development (essential)
• Confidence speaking with business owners, Finance Directors, IT Managers and other senior decision-makers
• Experience using a CRM and keeping records up to date
• Excellent spoken and written English
• Experience in telecoms, IT, managed print, technology, marketing, creative or professional services is a strong advantage

Who you are

• Tenacious: a gatekeeper or an initial "no" doesn't put you off
• Target-driven: you enjoy having a clear number to aim for
• Resilient: you handle rejection, reset and make the next call with the same energy
• Commercially curious: you want to understand what businesses are trying to achieve
• A real listener: you have conversations, not scripted pitches
• Tech-savvy: you're curious about using tools like AI, Apollo and CRMs to prospect smarter
• Collaborative: you work well alongside directors and adapt as priorities shift