AWS Software Dev Manager: GenAI & Scalable Support

Amazon Inc.; Cape Town; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Amazon is seeking a Software Development Manager to lead the CIM-focused AWS Support team in Cape Town. You will guide engineers, partner with product managers, and drive initiatives to scale customer interactions with GenAI-enabled solutions.

You will mentor engineers, own delivery roadmaps, and ensure security and availability across services while growing a high-performing, world-class team.

Qualifications

• 3+ years of engineering team management experience.
• 7+ years of engineering experience.
• Knowledge of engineering practices and patterns for full software lifecycle including coding standards, reviews, source control, builds, testing, and livesite operations.
• Experience partnering with product or program management teams.
• Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering or a related discipline or equivalent.

Responsibilities

• Define and execute the product vision with your product manager and maintain alignment with key goals.
• Develop a roadmap and delivery plan; identify dependencies and mitigate risks.
• Own the team's development process and agile practices to serve the team.
• Lead performance management and career development for team members.
• Ensure security, high availability, and best-in-class AWS technologies; mentor team on design best practices.
• Lead recruiting, hiring, and onboarding of engineers and coordinate with recruiting staff.
• Serve as point of contact for escalations and incident management within your scope.

Skills

Team management

Software engineering

Product collaboration

Lifecycle & ops

Education

Bachelor's degree in CS/EE/CE

Master's degree in CS/Engineering (preferred)

Job description

Amazon is seeking a Software Development Manager to lead the CIM-focused AWS Support team in Cape Town. You will guide engineers, partner with product managers, and drive initiatives to scale customer interactions with GenAI-enabled solutions.

You will mentor engineers, own delivery roadmaps, and ensure security and availability across services while growing a high-performing, world-class team.