Automotive Workshop Manager

Placements24; Mbombela (Nelspruit); On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Medical Aid

Retirement Fund

Professional Development

Company Vehicle

Travel Allowance

Performance incentives

Job summary

Placements24 in Mbombela (Nelspruit) seeks an experienced Automotive Workshop Manager to lead a busy service center, ensuring efficient operations, profitability, and top-tier customer service.

You will manage staff, oversee parts inventory, monitor financial performance, and uphold safety standards while driving service excellence.

Qualifications

• 5+ years experience in automotive workshop management or senior supervisory role.
• Proven leadership and team management capabilities.
• Strong understanding of automotive repair processes and workshop operations.
• Knowledge of budgeting, inventory control principles.
• Excellent problem-solving and communication skills.

Responsibilities

• Manage all daily operations of the automotive workshop, including scheduling and workflow.
• Lead and manage service advisors, technicians and support staff.
• Ensure high quality automotive repair and maintenance services.
• Oversee inventory management for parts and supplies and control costs.
• Monitor performance, analyze financial reports, implement profitability strategies.
• Uphold health and safety standards within the workshop.
• Build and maintain strong customer relationships and address concerns.

Skills

Leadership

Team management

Problem solving

Communication

Budgeting

Tools

DMS software

Job description

Our client is seeking an experienced and highly motivated Automotive Workshop Manager to lead their bustling service center in Nelspruit . This senior role demands exceptional leadership, operational management, and strategic planning skills to ensure the workshop runs efficiently, profitably, and maintains the highest standards of customer service. You will be responsible for overseeing all aspects of the workshop, including staff management, inventory control, quality assurance, and financial performance. This is a critical position for driving service excellence and customer satisfaction.

Key Responsibilities

• Manage all daily operations of the automotive workshop, including scheduling, workflow, and resource allocation.
• Lead, motivate, and manage a team of service advisors, technicians, and support staff.
• Ensure the highest quality of automotive repair and maintenance services are delivered to customers.
• Oversee inventory management for parts and supplies, optimizing stock levels and controlling costs.
• Monitor workshop performance, analyze financial reports, and implement strategies for profitability and growth.
• Uphold stringent health and safety standards within the workshop environment.
• Build and maintain strong customer relationships, addressing concerns and ensuring satisfaction.

Requirements

• Minimum of 5 years of experience in automotive workshop management or a senior supervisory role.
• Demonstrated leadership and team management capabilities with a proven track record.
• Strong understanding of automotive repair processes, diagnostics, and workshop operations.
• Knowledge of financial management, budgeting, and inventory control principles.
• Excellent problem-solving, decision-making, and communication skills.
• Proficiency with dealership management systems (DMS) and relevant software.

Benefits

• Attractive competitive salary with performance-based incentives.
• Comprehensive benefits package including medical aid and retirement fund.
• Opportunities for professional development and advanced training.
• A dynamic and challenging work environment with significant autonomy.
• Company vehicle or travel allowance.