Automotive Workshop Controller

Placements24; Sandton; On-site; ZAR 300,000 - 450,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Structured work environment

Ongoing training

Health insurance

Job summary

Placements24 is seeking an Automotive Workshop Controller in Sandton to oversee the daily operations of the service department. You will coordinate technicians, manage service appointments, and ensure timely completion of repairs while communicating updates to service advisors and customers.

The role requires strong organizational skills, the ability to multitask, and a solid understanding of automotive processes. A structured, efficient environment and opportunities for growth are provided.

Qualifications

• Previous supervisory experience in an automotive workshop.
• Strong knowledge of automotive repair processes.
• Proficient in coordinating technicians and workflows.
• Excellent organizational and time-management abilities.

Responsibilities

• Manage and coordinate the daily schedule of automotive technicians and service bays.
• Allocate repair orders (ROs) to technicians based on skill, availability, and job complexity.
• Monitor the progress of vehicle repairs and maintenance to ensure on-time completion.
• Communicate effectively with service advisors regarding job status, delays, and required parts.
• Ensure technicians adhere to workshop procedures, safety standards, and quality guidelines.
• Maintain accurate records of work performed and technician productivity.

Skills

Organizational skills

Time-management

Communication

Interpersonal abilities

multitasking

Tools

Workshop management software

Job description

About the Role

Our client is seeking a highly organized and efficient Automotive Workshop Controller to manage the day-to-day operations of their service department in Sandton . This pivotal role involves coordinating the workflow of technicians, managing service appointments, and ensuring the timely completion of all vehicle repairs and maintenance. You will be responsible for allocating jobs effectively, monitoring progress, and communicating updates to service advisors and customers. The ideal candidate has a strong understanding of automotive processes, excellent organizational skills, and the ability to multitask in a demanding environment, contributing to a smooth-running workshop that consistently delivers high-quality service and maintains customer satisfaction.

Key Responsibilities

• Manage and coordinate the daily schedule of automotive technicians and service bays.


• Allocate repair orders (ROs) to technicians based on skill, availability, and job complexity.


• Monitor the progress of vehicle repairs and maintenance to ensure on-time completion.


• Communicate effectively with service advisors regarding job status, delays, and required parts.


• Ensure technicians adhere to workshop procedures, safety standards, and quality guidelines.


• Maintain accurate records of work performed and technician productivity.

Requirements

• Previous experience in an Automotive Workshop Controller or similar supervisory role.


• Good understanding of automotive repair processes and terminology.


• Strong organizational and time-management skills.


• Excellent communication and interpersonal abilities.


• Ability to work under pressure and manage multiple priorities simultaneously.


• Proficiency with workshop management software is advantageous.

Benefits

• Competitive annual salary and potential for performance bonuses.


• Opportunities for career growth within the automotive service sector.


• A structured and supportive work environment.


• Access to ongoing training and development programs.


• Employee benefits package including health insurance.