ATM Auditor

Fidelity Services Group; Gauteng; On-site; ZAR 201,000 - 335,000; Full time

Job summary

Fidelity Services Group is recruiting an ATM Operations Officer in Gauteng to load client ATMs and assist with ATM operational issues, reporting to the National ATM Manager (Operational).

The role requires security industry experience, valid firearms training, PSiRA Grade C, SASP and CIT certificates, a valid driver's license, and willingness to travel. You will ensure daily cash handling, fault resolution, and asset protection while maintaining high service standards.

Qualifications

• Must have a clear criminal record.
• PSiRA accredited at least Grade C.
• Complete firearm training in handgun and rifle.
• SASP Competency certificate and CIT Certificate are required.
• Experience in security industry similar role.
• Driver's license and own vehicle.
• Computer literacy.

Responsibilities

• Load client ATMs daily.
• Secure and account for all cash transactions daily.
• Attend to all technical faults on the ATMs.
• Balance and manage cash transactions.
• Ensure client assets are secured at all times.
• Follow all key procedures at all times.
• Assist with Trans Track scanning operations.
• Interact with clients and provide support.

Skills

Good communication skills

Customer focus

Self-development

Team Work

Able to follow instructions accurately

Willing to Travel

Education

PSiRA Grade C

SASP Competency certificate

CIT Certificate

Firearm training (handgun & rifle)

Job description

Reporting to the - National ATM Operations Manager

The above position is vacant at Fideliity Cash Solutions reporting to the National ATM Manager (Operational). The overall purpose of this position is to load client ATM's and Assisting with other ATM Operational issues

Minimum Requirements

• Clear criminal record
• PSiRA accredited at least with Grade C
• Complete firearm training in handgun and rifle
• SASP Competency certificate
• CIT Certificate
• Experience in security industry similar role
• Driver's license and own vehicle
• Computer literate

Key Performance Areas: (not totally inclusive)

• Loading off all ATM's on an daily basis
• Securing and accounting for all cash transactions on a daily basis
• Attend to all technical faults on the ATM's
• Balancing and accurate cash transaction handling
• Ensure all client assets and secured at all times
• Ensure all key procedures are followed at all times
• Complaint in Trans Track scanning operations
• Client interactions and assistance.

Other Personality Attributes

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Must be self-motivated
• Customer service and relations
• Quality assurance
• Willing to Travel
• Alertness

Core Competencies

• Good communication skills
• Customer focus
• Self-development
• Team Work
• Able to follow instructions accurately

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.