Associate Manager, Finance Data Operations

Impact; Cape Town; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid, Casual work environment

Responsible PTO policy

Primary caregiver leave

Training & Development

Medical Aid and Provident Fund

Restricted Stock Units

Internet Allowance

Fitness club fee reimbursements

Technology stipend

Job summary

impact.com is seeking an Associate Manager, Finance Data Operations to lead a team governing data integrity across Salesforce, NetSuite, CLM, billing engines, and in-house platforms. You will define validation processes, resolve cross-system discrepancies, and partner with Sales Operations and Finance to ensure accurate downstream reporting.

The role emphasizes automation, data governance, and a hands-on leadership style to drive improvements in data flows and revenue integrity.

Qualifications

• 3+ years in finance data operations, sales operations, system reconciliation, or related field.
• Experience in a global/multi-national B2B environment is preferred.
• Strong data governance and validation discipline.

Responsibilities

• Lead and develop the Finance Data Operations team to ensure data integrity across systems.
• Oversee data interfaces between Salesforce, CLM, billing engines, ERP and in-house platforms.
• Implement validation protocols for critical sales, billing, and pricing data.
• Collaborate with Sales Operations, Billings, Revenue, and Accounting to resolve data issues and improve upstream data capture.
• Drive automation and SOP documentation to improve efficiency and accuracy.

Skills

Data governance

Data reconciliation

Salesforce

NetSuite

Excel

Automation

Data validation

Stakeholder collaboration

Education

Bachelor's degree in Information Systems, Commerce, Business Administration, or Accounting

Tools

Salesforce

Contract Lifecycle Management

NetSuite

BigQuery

Job description

Our Company:

The Associate Manager, Finance Data Operations is responsible for leading the team that governs the integrity, accuracy, and flow of critical business data across all financial systems. This role extends beyond sales contract administration to oversee broader systems data alignment—including CRM data, Contract Lifecycle Management (CLM), billing engines, ERP platforms (such as Salesforce and NetSuite) and in-house platforms (ie. Operator).

Reporting to the Senior Manager, Finance Operations and Data, this leader will establish robust validation procedures, resolve data discrepancies between systems, and ensure that upstream operational inputs result in seamless downstream billing, accounting, and financial reporting.

The ideal candidate is a detail-oriented, systems-savvy supervisor capable of managing a high-performing data team, driving automation in data verification, and acting as a bridge between Sales Operations and Finance.

What You'll Do:

• Team Leadership & Development: Lead, mentor, and manage daily operations of the Finance Data Operations team, ensuring appropriate resource allocation, productivity, and professional development.
• System & Data Alignment: Oversee and reconcile data interfaces and data flows between front-end systems (Salesforce), Contract Lifecycle Management (CLM) tools, billing/financial engines (NetSuite) and in-house platforms/data warehouses (eg. Operator and BigQuery) to guarantee system-to-system consistency.
• Validation & Quality Control: Implement rigorous validation protocols for critical sales, billing, and pricing data to ensure complete accuracy before billing cycles or downstream accounting closures occur (or any other function relying on the data).
• Contract & Revenue Integrity: Manage contract administration processes, verifying that finalized sales agreements match financial schedules, pricing models, and compliance standards.
• Cross-Functional Collaboration: Partner directly with Sales Operations, Billings, Revenue, and Accounting teams to troubleshoot system integration issues and optimize upstream data capture.
• Reporting & Variable Compensation Support: Ensure timely validation and preparation of sales data, system performance metrics, and reporting necessary for variable compensation calculations.
• Process Improvement & Automation: Identify opportunities to automate manual data validation processes, implement best practices, and document Standard Operating Procedures (SOPs).
• Audit & Compliance Management: Lead the preparation of internal and external data audit requests, ensuring meticulous record-keeping and data preservation standards are met.
• Hands-on leader and not only a manager, but actively participating in daily processes to ensure data accuracy.

What You Have:

• Experience:
  • 3+ years of working experience in finance data operations, sales operations, system reconciliation, or a related quantitative operational field.
  • Previous experience in a global or multinational B2B environment is preferred.
• Degree / Qualifications:
  • Tertiary level qualification in Information Systems, Commerce, Business Administration, Accounting, or a related analytical field.
• Finance & Data Governance:
  • Meticulous attention to detail and high standard of data hygiene.
  • Robust understanding of financial processes, specifically Sales Ordering, Revenue Recognition, and Billings.
  • Strong capabilities in designing, optimizing, and maintaining data flows and validation routines.
• Systems & Tools:
  • Extensive hands-on experience with Salesforce (CRM) and/or formal Contract Lifecycle Management systems.
  • Strong experience working with NetSuite or similar mid-market/enterprise ERP platforms is highly advantageous.
  • Mastery of advanced Excel, Google Sheets, or data reconciliation tools.
  • Experience in automation and AI tools to ensure efficiencies in validation and reconciliations of data.
  • Experience with using data warehouses and tools such as BigQuery to manipulate and understand/extract large sets of data in daily operations.
• Leadership & Business Acumen:
  • Proven ability to digest, synthesize, and resolve complex systemic errors under pressure.
  • Solid leadership or supervisory experience, demonstrating the ability to foster teamwork and support direct reports.
  • Excellent written and verbal communication skills, with the ability to effectively collaborate at both operational and managerial levels of the organization.

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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