Associate Manager, Finance Data Operations

impact.com; Wes-Kaap; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work environment

Paid time off (PTO)

Medical aid and provident fund

Stock units

Wellness/fitness benefits

Training & development

Job summary

impact.com seeks an Associate Manager, Finance Data Operations to lead the team responsible for data integrity across financial systems. You will drive data alignment between CRM, CLM, billing engines, and ERP platforms, ensuring accurate downstream reporting.

The role requires a detail-oriented, systems-savvy supervisor who can automate validation and bridge Sales Operations and Finance. Hybrid work model in South Africa is available.

Qualifications

• 3+ years in finance data operations, sales operations, system reconciliation, or related field.
• Experience in global or multinational B2B environments preferred.
• Strong understanding of financial processes: ordering, revenue recognition, billings.

Responsibilities

• Ensure compliance with internal controls and accounting standards across AP/AR processes.
• Lead and develop Finance Data Operations team; manage resources and growth.
• Oversee data interfaces between Salesforce, CLM, Netsuite, and in-house data warehouses to ensure consistency.
• Implement validation protocols for sales, billing, and pricing data before cycles.
• Manage contract administration and verify alignment with financial schedules and pricing.
• Collaborate with Sales Operations, Billings, Revenue, and Accounting to troubleshoot integrations.
• Validate and prepare data and metrics for variable compensation and reporting.
• Identify opportunities to automate data validation and document SOPs.
• Lead internal/external data audits and maintain meticulous records.
• Be a hands-on leader actively participating in daily data processes.

Skills

Finance data ops

Data governance

System reconciliation

Cross-functional collaboration

Leadership

Automation/AI in validation

Education

Information Systems / Commerce / Business Admin / Accounting degree

Tools

Salesforce

CLM

NetSuite

BigQuery

Excel/Sheets

Job description

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Your Role at impact.com:

The Associate Manager, Finance Data Operations is responsible for leading the team that governs the integrity, accuracy, and flow of critical business data across all financial systems. This role extends beyond sales contract administration to oversee broader systems data alignment—including CRM data, Contract Lifecycle Management (CLM), billing engines, ERP platforms (such as Salesforce and NetSuite) and in-house platforms (ie. Operator).

Reporting to the Senior Manager, Finance Operations and Data, this leader will establish robust validation procedures, resolve data discrepancies between systems, and ensure that upstream operational inputs result in seamless downstream billing, accounting, and financial reporting.

The ideal candidate is a detail-oriented, systems-savvy supervisor capable of managing a high-performing data team, driving automation in data verification, and acting as a bridge between Sales Operations and Finance.

What You’ll Do:

• Ensure strict compliance with internal controls, accounting standards, and regulatory requirements across all AP and AR processes.
• Team Leadership & Development: Lead, mentor, and manage daily operations of the Finance Data Operations team, ensuring appropriate resource allocation, productivity, and professional development.
• System & Data Alignment: Oversee and reconcile data interfaces and data flows between front-end systems (Salesforce), Contract Lifecycle Management (CLM) tools, billing/financial engines (NetSuite) and in-house platforms/data warehouses (eg. Operator and BigQuery) to guarantee system-to-system consistency.
• Validation & Quality Control: Implement rigorous validation protocols for critical sales, billing, and pricing data to ensure complete accuracy before billing cycles or downstream accounting closures occur (or any other function relying on the data).
• Contract & Revenue Integrity: Manage contract administration processes, verifying that finalized sales agreements match financial schedules, pricing models, and compliance standards.
• Cross-Functional Collaboration: Partner directly with Sales Operations, Billings, Revenue, and Accounting teams to troubleshoot system integration issues and optimize upstream data capture.
• Reporting & Variable Compensation Support: Ensure timely validation and preparation of sales data, system performance metrics, and reporting necessary for variable compensation calculations.
• Process Improvement & Automation: Identify opportunities to automate manual data validation processes, implement best practices, and document Standard Operating Procedures (SOPs).
• Audit & Compliance Management: Lead the preparation of internal and external data audit requests, ensuring meticulous record-keeping and data preservation standards are met.
• Hands-on leader and not only a manager, but actively participating in daily processes to ensure data accuracy.

What You Have:

Experience:

• 3+ years of working experience in finance data operations, sales operations, system reconciliation, or a related quantitative operational field.
• Previous experience in a global or multinational B2B environment is preferred.

Degree / Qualifications:

• Tertiary level qualification in Information Systems, Commerce, Business Administration, Accounting, or a related analytical field.

Finance & Data Governance:

• Meticulous attention to detail and high standard of data hygiene.
• Robust understanding of financial processes, specifically Sales Ordering, Revenue Recognition, and Billings.
• Strong capabilities in designing, optimizing, and maintaining data flows and validation routines.

Systems & Tools:

• Extensive hands-on experience with Salesforce (CRM) and/or formal Contract Lifecycle Management systems.
• Strong experience working with NetSuite or similar mid-market/enterprise ERP platforms is highly advantageous.
• Mastery of advanced Excel, Google Sheets, or data reconciliation tools.
• Experience in automation and AI tools to ensure efficiencies in validation and reconciliations of data.
• Experience with using data warehouses and tools such as BigQuery to manipulate and understand/extract large sets of data in daily operations.

Leadership & Business Acumen:

• Proven ability to digest, synthesize, and resolve complex systemic errors under pressure.
• Solid leadership or supervisory experience, demonstrating the ability to foster teamwork and support direct reports.
• Excellent written and verbal communication skills, with the ability to effectively collaborate at both operational and managerial levels of the organization.
• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Restricted Stock Units
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.