Assistant Waitress

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking a friendly and professional waiter to join our maritime dining team. You will greet guests, take orders, and deliver food and beverages with poise while maintaining table setups and cleanliness aboard.

Excellent communication and a customer-first mindset are essential. Applicants should adapt to a fast-paced environment, work flexible hours, and comply with sea-going safety protocols.

Qualifications

• High school diploma or equivalent.
• Previous experience in a similar role preferred.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced and dynamic environment.
• Strong attention to detail and multitasking.
• Basic knowledge of food and beverage service.
• Ability to work flexible hours including evenings, weekends, holidays.
• Must be able to stand and walk for extended periods and lift up to 25 pounds.
• Background check and certifications for working at sea.

Responsibilities

• Greet guests warmly and escort them to tables.
• Take food and beverage orders accurately and promptly.
• Serve orders in a timely and professional manner.
• Ensure tables are set up and maintained during service.
• Assist with event setup and special occasions.
• Anticipate guest needs and provide exceptional service.
• Handle inquiries and resolve complaints courteously.
• Coordinate with kitchen to maintain quality and presentation.

Skills

Customer service

Communication

Multitasking

Attention to detail

Flexibility

Food & beverage basics

Stand/walk for long

Education

High school diploma

Job description

Key Responsibilities:

• Greet guests in a warm and friendly manner, escort them to their tables and present menus
• Take food and beverage orders accurately and promptly
• Serve food and beverages to guests in a timely and professional manner
• Ensure tables are set up properly and maintained throughout service
• Assist with the preparation of tables for special occasions and events
• Anticipate guests' needs and provide exceptional service at all times
• Handle guest inquiries and complaints in a courteous and efficient manner
• Collaborate with the kitchen team to ensure food quality and presentation meet company standards
• Follow all safety and sanitation procedures to maintain a clean and hygienic dining environment
• Assist with other duties as assigned by the Head Waiter or Restaurant Manager

Qualifications:

• High school diploma or equivalent
• Previous experience in a similar role in a restaurant or hospitality setting is preferred
• Excellent customer service and communication skills
• Ability to work in a fast-paced and dynamic environment
• Strong attention to detail and ability to multitask
• Basic knowledge of food and beverage service
• Ability to work flexible hours, including evenings, weekends, and holidays
• Must be able to stand and walk for extended periods of time and lift up to 25 pounds
• Must be able to pass a background check and obtain necessary certifications for working at sea