Assistant Store Manager (Menlyn Boutique)

Lindt & Sprüngli; Pretoria; On-site; ZAR 240,000 - 320,000; Full time

Job summary

Lindt & Sprüngli in Pretoria is seeking an Assistant Store Manager for our Menlyn Boutique. You will oversee daily operations, drive sales, and maintain exceptional customer service while managing inventory and merchandising standards.

The role requires strong leadership, communication, and a proactive approach to local marketing and corporate initiatives, with a focus on premium chocolate products.

Qualifications

• 2-4 years retail management experience.
• Tertiary education preferred.
• Strong verbal and written communication skills.
• Familiar with social media channels.
• Strong time management habits.
• A self-starter with ability to work independently and as part of a team.
• Excellent attention to detail and organizational skills.
• Experience in merchandising and presenting premium products.

Responsibilities

• Assist with the day-to-day operations of Lindt retail Boutique.
• Uphold exemplary customer service through staff role-modeling.
• Monitor daily sales to maximize store profitability while maintaining service quality.
• Timely ordering of merchandise and supplies; manage inventory and loss prevention.
• Oversee daily paperwork, reporting, and store administration.
• Develop and grow Corporate Sales strategy.
• Maintain knowledge of all products and sales information to achieve goals while controlling expenses.
• Open and close the Boutique according to shift plan.
• Support local marketing initiatives and ensure store merchandising aligns with corporate standards.

Skills

Retail management

Verbal & written communication

Time management

Social media familiarity

Customer service

Merchandising

Attention to detail

Microsoft Excel Outlook

Education

Tertiary education preferred

Tools

Microsoft Excel

Outlook

Job description

## Assistant Store Manager (Menlyn Boutique)Apply: Onsite: Pretoria, South Africa: Full time: Posted Today: JR103561Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you. Applying for a job at LINDT is an easy process. Simply click APPLY and follow the steps to upload your application.**Position Purpose**To uphold the integrity and promote the image of Lindt by managing day-to-day operations of the Lindt Retail Boutique. To work closely with the staff members, Store Manager, personnel, and appropriate corporate contacts resulting in the aggressive growth and development of the Lindt Brand.**Key Responsibilities****Store Operations*** Assist with the daily operations of Lindt retail Boutique* Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines* Monitor sales daily with a goal to maximize store profitability without sacrificing customer service* Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention* Daily paperwork and accounting, and other store administration.* Develop and grow Corporate Sales business and strategy* Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses* Maintain high standards for cleanliness and food/product safety.* Open and close the Boutique according to shift plan* Conduct monthly reports as required by Head Office**Marketing*** Seek out local marketing opportunities and support corporate marketing initiatives* Implement local marketing initiatives driven by the Marketing department* Compliance with price changes and corporate merchandising initiatives* Maintain store merchandising presentation to company standards**Knowledge, Skills & Experience*** 2-4 years retail management experience* Tertiary education preferred* Strong verbal and written communication skills* Familiar with social media channels* Strong time management habits* A self-starter with an ability to work both independently and as a team member* Excellent attention to detail, organizational and excellent multi-tasking skills* Computer literacy in Microsoft, Excel and Outlook* Experience in merchandising and presentation of premium products along with highly developed customer service and selling skills* Sales oriented, able to develop and build business* A talent for sales and selling* A passion of chocolate!* Friendly* Outgoing* Proactive