Assistant Safety & Security Manager

HotelJobs; Cape Town; On-site; ZAR 420,000 - 650,000; Full time

Job summary

HotelJobs in Cape Town is seeking an Assistant Safety & Security Manager to safeguard guests, staff and assets across the hotel. You will lead daily safety and security operations, manage incident responses and evacuations, drive loss prevention, and ensure compliance with legislation, brand standards and hotel policies.

This role requires leadership, a security background in hospitality, and the ability to coach the team, liaise with authorities and emergency services, and maintain professional

Qualifications

• South African Citizen.
• Higher Certificate in Safety & Security, Risk Management, or OHS (NQF 5-6).
• PSIRA Grade B (minimum).
• First Aid Level 1 certification.
• Basic Fire Fighting Certificate.
• Code B driver's license.
• 3–4 years' experience in safety/security in hospitality.
• Experience supporting safety committees/compliance meetings.
• Experience in loss prevention and asset protection.
• Knowledge of EHS/OHS audits and COIDA/IOD processes.

Responsibilities

• Support daily safety and security operations across the hotel.
• Identify, assess, and mitigate safety risks.
• Coordinate incident, emergency, and evacuation responses.
• Drive loss prevention and asset protection initiatives.
• Ensure compliance with legislation, policies, and brand standards.
• Supervise, coach, and develop the security team.
• Prepare incident reports and maintain records.
• Liaise with management, emergency services, authorities, and contractors.
• Support safety committees and continuous improvement initiatives.
• Cover Head of Safety & Security during absence.
• Promote proactive safety culture across the hotel.

Skills

Leadership

Risk management

Safety & security operations

Coaching & development

Incident investigation

Compliance awareness

Stakeholder communication

Education

Higher Certificate in Safety & Security

Tools

CCTV systems

Access control

Panic alarm systems

Electric fencing

Job description

We are seeking a proactive and experienced Assistant Safety & Security Manager to support the delivery of a safe, secure, and compliant environment for our guests, employees, contractors, and visitors. This is an exciting opportunity for a security professional who thrives in a dynamic hospitality environment and is passionate about risk management, operational excellence, and team leadership.

ABOUT THE ROLE:

Reporting to the Head of Safety & Security, you will support the planning, implementation, and monitoring of all safety and security operations across the hotel. You will play a key role in protecting people, assets, and information while ensuring full compliance with legal requirements, brand standards, and hotel policies. You will oversee daily security operations, identify and mitigate risks, support loss prevention initiatives, and coordinate responses to incidents, emergencies, and evacuations. Working closely with internal stakeholders and external authorities, you will help foster a strong culture of safety and security throughout the hotel. In the absence of the Head of Safety & Security, you will assume responsibility for the department, ensuring operational continuity and maintaining the highest standards of professionalism.

KEY RESPONSIBILITIES:

• Support the management of daily safety and security operations across the hotel.
• Identify; assess, and mitigate safety and security risks.
• Coordinate incident, emergency, and evacuation responses.
• Drive loss prevention and asset protection initiatives.
• Ensure compliance with legislation, hotel policies, brand standards, and audit requirements.
• Supervise; coach, and develop the security team to maintain high performance and professionalism.
• Prepare accurate incident reports and maintain departmental records.
• Liaise with management, emergency services, authorities, contractors, and service providers.
• Support safety committees, compliance meetings, and continuous improvement initiatives.
• Assume the responsibilities of the Head of Safety & Security during periods of absence.
• Promote a proactive culture of safety, security, and risk awareness across the hotel.

MINIMUM REQUIREMENTS:

To be successful in this role, you will have:

• A South African Citizen
• A Higher Certificate in Safety & Security, Risk Management, or Occupational Health & Safety (NQF Level 5-6).
• PSIRA Registration – Grade B (minimum).
• First Aid Level 1 certification.
• Basic Fire Fighting Certificate.
• A valid Code B driver's license.
• A minimum of 3–4 years' experience in safety and/or security operations within a hospitality environment.
• Experience supporting safety committees and compliance meetings.
• Experience in loss prevention and asset protection.
• Working knowledge of integrated security technologies, including:
• CCTV and access control systems
• Control rooms and panic alarm systems
• Electric fencing
• Fire detection and fire alarm systems
• Experience with Environmental Health & Safety (EHS), Occupational Health & Safety (OHS), or risk compliance audits.
• Working knowledge of COIDA / Workmen's Compensation and Injury on Duty (IOD) processes, including the timely submission of claims.
• Physical fitness and the ability to conduct regular patrols throughout the property.

ADDITIONAL REQUIREMENTS:

Appointment to this position is subject to: A satisfactory criminal record check, subject to assessment of the nature, severity, relevance, and recency of any offence.

We're looking for a dependable and solutions-focused leader with exceptional integrity, sound judgement, and strong situational awareness. You have proven experience investigating incidents, managing advanced security systems, and maintaining compliance in a fast-paced operational environment. Your ability to analyse situations, plan effectively, make informed decisions, and produce results is complemented by your collaborative leadership style and commitment to coaching and developing others. You remain calm under pressure, communicate confidently with stakeholders at all levels, and are passionate about creating a safe and secure environment where guests and colleagues can thrive.

If you're ready to take the next step in your career and make a meaningful contribution to the safety and security of a leading hospitality operation, we'd love to hear from you.

Please submit your updated CV, a profile photo as well qualifications and contactable references.