Area Manager - Richards Bay

Bidvest Protea Coin; Richards Bay; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Bidvest Protea Coin is seeking an experienced security professional to lead client security programs in Richards Bay. You will provide security advice, perform risk assessments, manage manpower and equipment, and ensure compliance with contractual and ISO 9001 standards.

The role requires strong communication, bilingual ability, and a track record in managing Teams under pressure. A valid PSIRA Grade A and firearms competency are highly valued, with related training considered advantageous.

Qualifications

• PSIRA Grade A certification required (preferred).
• Grade 12 or equivalent qualification.
• Firearm competency; Regulation 21 certificate advantageous.
• Handgun, shotgun, and rifle training advantageous.
• Experience in a managerial or similar position.
• Knowledge of IT risk management and business continuity.
• Knowledge of access control systems.
• Excellent written and verbal communication skills.
• Bilingual in English and another SA language.
• Public interaction confidence.

Responsibilities

• Provide security advice to clients.
• Conduct threat and risk assessments.
• Liaise with clients and manage relationships.
• Manpower and equipment management and rostering.
• Complete daily, weekly and monthly reports.
• Address client complaints effectively.
• Ensure contractual requirements are met.
• Maintain ISO 9001 quality system.
• Initiate and chair disciplinary hearings.
• Health and Safety management.
• Ensure SOPs are followed.
• Coordinate training as required.
• Attend meetings and assist with urgent matters, even on rest days.
• Standby manager for after-hours shift changes.
• Demonstrate knowledge of security best practices (physical and logical).

Skills

PSIRA Grade A

Grade 12

Firearm competency

Driver's license

Public communication

Bilingual (English + SA language)

Risk management knowledge

Managerial experience

Knowledge of IT security

Disciplinary/ due process

Integrity / clean record

Education

Grade 12 or equivalent

PSIRA Certification

Tools

MS Office

Job description

The suitable candidate’s main responsibilities and duties include, but are not limited to the following:

• Security advice to clients;
• Threat and Risk assessments;
• Client liaison and professional client relationship;
• Manpower management, equipment management and rostering;
• Completion of daily, weekly and monthly reports;
• Effectively dealing with and managing client complaints;
• Ensure contractual requirements are met at all times;
• Ensure compliance to the Company’s disciplinary code;
• Maintenance of the ISO 9001 quality system;
• Initiating and chairing disciplinary hearings;
• Health and Safety Management;
• Ensuring Security Officers problems that are reported are solved;
• Ensure that all company SOP’s are followed;
• Ensure training takes place as and when required;
• After hour visits and assisting with shift changes as a standby manager;
• Must be able to attend meetings and take calls to assist with matters of urgency even on rest days;
• Demonstrate extensive knowledge of good security practice, covering the physical and logical aspects of information products, systems, integrity and confidentiality;

Preferred qualifications/attributes/skills:

• PSIRA certification – Grade A;
• Grade 12 or equivalent qualification;
• Firearm competency and a valid regulation 21 certificate is an advantage;
• Handgun, Shotgun and Rifle trained is an advantage
• Relevant experience in a managerial or similar position
• Knowledge of methods and techniques for risk management, business impact analysis, counter measures and contingency arrangements relating to the serious disruption of IT services;
• Knowledge of tools or systems which provides access security control (i.e. prevents unauthorised system access);
• Must be confident in dealing with the public;
• First aid and fire-fighting training will be advantageous;
• Excellent written & verbal communication skills;
• Bilingual (English and any other South African language);
• Computer literate and knowledge of MS office;
• The ability to communicate and present at all levels and work under pressure;
• Willing to undergo polygraphs tests;
• Clean disciplinary, criminal and credit record;
• Driver’s License and own reliable transport;