Assistant Hotel Manager - Luxury 5-Star Ops Leader

HotelJobs; South Africa; On-site; ZAR 379,000 - 413,000; Full time

Job summary

Kendrick Recruitment is seeking an experienced Assistant Hotel Manager to join a prestigious 5-star hotel in Franschhoek. The successful candidate will support the Hotel Manager with daily operations and ensure guest service meets luxury standards.

Location: Franschhoek, Western Cape. Salary: R34,000 – R37,000 per month. The role requires leadership, a hands-on approach and an ability to work under pressure, with a focus on staff development and cost control.

Qualifications

• Experience in an Assistant Hotel Manager or senior role.
• Experience within a luxury or 5-star hotel environment.
• Strong leadership and communication skills.
• Excellent guest relations and operational knowledge.
• Highly organized, professional and hands-on.
• Ability to work well under pressure.

Responsibilities

• Assist with the overall day-to-day hotel operations.
• Support and lead departmental teams.
• Maintain exceptional guest service and luxury standards.
• Assist with staff training, scheduling and performance.
• Handle guest queries and ensure guest satisfaction.
• Assist with operational administration and cost control.
• Step in for the Hotel Manager when required.

Skills

Leadership

Guest relations

Communication

Operations

Job description

Kendrick Recruitment is seeking an experienced Assistant Hotel Manager to join a prestigious 5-star hotel in Franschhoek. The successful candidate will support the Hotel Manager with daily operations and ensure guest service meets luxury standards.

Location: Franschhoek, Western Cape. Salary: R34,000 – R37,000 per month. The role requires leadership, a hands-on approach and an ability to work under pressure, with a focus on staff development and cost control.