Assistant F&B Manager

The Capital Hotels, Apartments & Resorts; Cape Town; On-site; ZAR 180,000 - 280,000; Full time

Job summary

The Capital Hotels, Apartments & Resorts seeks an Assistant Complex F&B Manager to supervise daily F&B operations across Restaurant, Room Service, Conferencing and Functions. You will act as second in command to the F&B Manager and lead front-of-house and admin tasks in their absence.

Ideal candidates have Matric and a Hospitality Management Qualification, with 2-3 years in Assistant F&B Management and strong wine knowledge. Team leadership and customer-service excellence are essential.

Qualifications

• Matric required; hospitality qualification preferred.
• Hospitality Management Qualification is preferred.
• 2-3 years in Assistant F&B Management.
• Experience in restaurant management is beneficial.
• Strong knowledge of food and wine required.
• Proven staff management experience with large teams.

Responsibilities

• Supervise and coordinate all day-to-day F&B operations for Restaurant, Room Service, Conferencing and Functions.
• Take lead in front-of-house and administration tasks as second in charge to the F&B Manager.
• Ensure service standards align with The Capital Hotels’ brand and guest expectations.

Skills

Food & beverage knowledge

Staff management

Problem solving under pressure

Customer service oriented

Leadership

Teamwork & communication

Interpersonal skills

Education

Matric

Hospitality Management Qualification

Job description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.

Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined

Description:

The Assistant Complex F&B Manager is responsible for supervising and coordinating all day to day food and beverage operations for the Restaurant, Room Service, Conferencing and Functions at the Hotel and all details pertaining to functions being held in keeping with the Capital Hotel Group’s standards. The position is primarily concerned with three main functional activities: supervision, front of house and administration. The incumbent will assume the role of second in charge to the F&B Manager and will take the lead in the absence of the F&B Manager as and when needed.

Minimum Requirements:

• Matric
• Hospitality Management Qualification
• 2 - 3 Years Assistant Food and Beverage Management experience
• Previous Restaurant Management experience beneficial.
• Strong Food and Wine knowledge.
• Proven Staff Management experience of a team of 45 staff and more
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Friendly, courteous and service-orientated
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.