Armed Response Officers – Sedgefield Fidelity Services Group Knysna, Western Cape

Fidelity Services Group; George; Sur place; ZAR 100 000 - 167 000; Plein temps

Résumé du poste

Fidelity Services Group is seeking an Armed Response Officer for patrols and rapid response to client signals in the Knysna/George Western Cape area. The role requires PSIRA Grade C and AR registration, firearm competency, and a valid driver’s license.

Duties include area familiarity, timely responses, reporting, and adherence to SOPs. This permanent position offers opportunities for professional growth within Fidelity ADT Western Cape, with emphasis on customer safety and effective public

Qualifications

• Grade 10 completed.
• PSIRA Grade C and AR registration.
• Firearm competency required.

Responsabilités

• Familiarise yourself with the area and maintain response times as required by management.
• Use the shortest possible routes and ensure timely responses.
• Possess necessary driving skills and operate the vehicle safely.
• Provide comprehensive reports and feedback as requested.
• Follow required radio procedures and communicate information clearly.

Connaissances

Area knowledge

Driving skills

Formation

Grade 10

PSIRA Grade C

AR

Firearm competency

Description du poste

Armed Response Officers – Sedgefield
Fidelity Services Group
Knysna, Western Cape
Permanent
Closing Date 20 November 2026

Job Details

Division
Fidelity ADT
Business Unit
FADT – Western Cape
Minimum experience
Entry Level
Company primary industry
Security and Investigations
Job functional area
Operations

Job Description

MAIN PURPOSE OF JOB:

A Vehicle Patrol Officer is to patrol and respond to clients and signals forwarded from the monitoring centre.

QUALIFICATION & EXPERIENCE:

Grade 10
PSIRA Registered Grade C & AR
Firearm competency

JOB REQUIREMENTS & OTHER ATTRIBUTES:

Valid driver’s license – 2 years
Master drive
Area knowledge

DUTIES

You are required to familiarise yourself with the area
Maintain response times as required by management
Possess the necessary driving skills required
To make use of the shortest possible routes in the area
Familiarise yourself with the premises.
Follow up with clients after serious incidences and offer assistance
Pay special attention to all callsAssist with any problems or complaints
Do public relations and introduction calls to a new client
Ensuring the safety of clients by checking premises thoroughly and have the welfare of the client at heart at all times
Show empathy to clients and have the ability to listen attentively to clients
Give full feedback to clients where necessary
Uniform etiquette. Conduct daily parade and comply with Standing Operating Procedures (SOP)
The general appearance of the vehicle. Complete daily/weekly checklist
Maintained personal hygiene
Daily parades will be conducted
Officers are required to submit comprehensive reports and feedback as requested from time to time
Ensure follow correct radio procedures as prescribed by ADT Security
Accurate information is to be forwarded both upwards and downward
Keep your workstation/office neat and tidy at all times
Attend all required meetings and training sessions
Have expert knowledge about all facets pertaining to your position
Not abuse company telephone for private calls

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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