Sales Manager – Knysna Fidelity Services Group

Topjobseeker.Com; Knysna; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Fidelity Services Group in Knysna, Western Cape, is seeking a Sales Manager to lead branch sales efforts and drive revenue growth. The role requires coordinating with branch managers, guiding Sales Consultants, and delivering product training with the technical team.

The ideal candidate has matric, 5+ years in sales and proven management success. Proficiency in MS Office, Excel, and PowerPoint, and a relevant sales/marketing degree or diploma are preferred.

Qualifications

• Matric.
• Previous sales management experience with a successful track record.
• Minimum of 5 years sales experience with a successful track record.
• Sales / Marketing degree or diploma

Responsibilities

• In conjunction with the Branch Managers conduct sales projections per geographical area.
• Set sales and growth targets.
• Analyse sales figures and the provision of data information to enable management to take business decisions.
• Assist direct reporting Sales Consultants to meet set targets, and support Branch Managers in managing their sellers to achieve sales targets.
• Provide Induction, Sales and Product training to Sellers in conjunction with the technical team.
• Ensure debtors control in respect of new clients and installations are in place.
• Handle client complaints.
• Ensure that any product approved by the Technical Department is sold by the Sales Consultants.
• Give feedback from clients and consultants about products to the Technical department or suppliers.
• Analyse marketplace to establish needs.
• Assist in market research of any new product before the product is launched.
• Ensure that products are available at the right time at the right place.
• Ensure the lead times are in line with customer needs and demands.
• Formulate and implement pricing strategies for products and services.
• Ensure that pricing strategies deliver highest margin while optimising growth in clients
• Ensure that pricing strategies are in line with overall corporate and marketing plans.
• Formulate discounts and specials where appropriate.
• Formulate and implement advertising objectives in line with corporate and marketing plans.
• Analyse industry and competitor advertising strategies.
• Control advertising budget.
• Liaise with advertising suppliers.
• Assess effectiveness of advertising.
• Formulate and implement promotion strategy and objectives.
• Conduct planning and execution of promotions.
• Ensure that material for a public relations exercise meet overall communication objectives.
• Compile, implement and control marketing plan and budget.
• Assist Client Service Department with the analysing of client complaints.
• Supply marketing related information to management team.
• Attend management meetings.
• Compile and implement policies and procedures.
• Compile and implement performance appraisal system.
• Conduct sales meeting.
• Assist with any problems or complaints.
• Give full feedback to clients when necessary.
• Recruit and assist with the recruitment of new sales staff.
• Involved in disciplinary hearings.
• Identify training needs and arrange for training.

Education

Matric

Sales / Marketing degree or diploma

Tools

MS Office

Excel (Advanced)

PowerPoint

Job description

Sales Manager – Knysna
Fidelity Services Group
Knysna, Western Cape
Permanent
Closing Date 20 November 2026

Job Details

Division
Fidelity ADT
Business Unit
FADT – Western Cape
Minimum experience
Associate
Company primary industry
Security and Investigations
Job functional area
Management

Job Description

Main purpose of the job:

To achieve and exceed Branch sales targets as set by the business.

Qualification & experience:

• Matric.
• Previous sales management experience with a successful track record.
• Minimum of 5 years sales experience with a successful track record.
• Sales / Marketing degree or diploma

DUTIES:

Sales:

• In conjunction with the Branch Managers conduct sales projections per geographical area.
• Set sales and growth targets.
• Analyse sales figures and the provision of data information to enable management to take business decisions.
• Assist direct reporting Sales Consultants to meet set targets, and support Branch Managers in managing their sellers to achieve sales targets.
• Provide Induction, Sales and Product training to Sellers in conjunction with the technical team.
• Ensure debtors control in respect of new clients and installations are in place
• Handle client complaints.

Marketing:

• Ensure that any product approved by the Technical Department is sold by the Sales Consultants.
• Give feedback from clients and consultants about products to the Technical department or suppliers.
• Analyse marketplace to establish needs.
• Assist in market research of any new product before the product is launched.
• Ensure that products are available at the right time at the right place.
• Ensure the lead times are in line with customer needs and demands.
• Formulate and implement pricing strategies for products and services.
• Ensure that pricing strategies deliver highest margin while optimising growth in clients
• Ensure that pricing strategies are in line with overall corporate and marketing plans.
• Formulate discounts and specials where appropriate.

Advertising and Promotions:

• Formulate and implement advertising objectives in line with corporate and marketing plans.
• Analyse industry and competitor advertising strategies.
• Control advertising budget.
• Liaise with advertising suppliers.
• Assess effectiveness of advertising.
• Formulate and implement promotion strategy and objectives.
• Conduct planning and execution of promotions.
• Ensure that material for a public relations exercise meet overall communication objectives.

Management:

• Compile, implement and control marketing plan and budget.
• Assist Client Service Department with the analysing of client complaints.
• Supply marketing related information to management team.
• Attend management meetings.
• Compile and implement policies and procedures.
• Compile and implement performance appraisal system.
• Conduct sales meeting.

Client Liaison:

• Assist with any problems or complaints.
• Give full feedback to clients when necessary.

Human Resources:

• Recruit and assist with the recruitment of new sales staff.
• Involved in disciplinary hearings.
• Identify training needs and arrange for training.

Job requirements & other attributes:

• Computer Literate (MS Office, advanced Excel, PowerPoint).

Competencies (Technical & Behavioural):

• Integrity and trust
• Drive for results
• Action orientated
• Business Acumen
• Attention to detail
• Managing through systems
• Time Management
• Strategic agility
• Problem solving
• Interpersonal savvy
• Customer Focus

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Important:
Our sole purpose is to share new jobs in South Africa with our readers that seek employment. The job shown on this page, belongs to the Company as seen on the listing.

Sales Manager – Knysna
Fidelity Services Group
Knysna, Western Cape
Permanent
Closing Date 20 November 2026