Armed Response Supervisor x 3 Knysna

Fidelity Services Group; Knysna; On-site; ZAR 180,000 - 230,000; Full time

Job summary

Fidelity Services Group in Knysna is seeking a shift supervisor to manage the deployment of armed response vehicles and assist with alarm activations. The role ensures smooth operational functioning of shifts and adherence to company standards.

The ideal candidate holds Grade B PSIRA, a firearm competency, a valid driver's license, and strong discipline and leadership capabilities. Training and mentoring aspects are included.

Qualifications

• Matric (Grade 12) is required.
• Proficient computer skills with MS Office and advanced Excel.
• Valid Driver’s License and firearm competency required.
• PSIRA Registration Grade B with Armed Response.
• Clear criminal record essential.

Responsibilities

• Hold daily inspection parades and assess training needs monthly.
• Maintain shift discipline and handle disciplinary actions.
• Plan shift leave and manage leave charts.
• Administer time sheets, overtime, and monthly bonuses.
• Ensure vehicles are serviced and defensively maintained.
• Maintain firearm register and secure firearms daily.

Skills

Discipline

Communication skills

Time management

Stress tolerance

Initiating action

Customer focus

Education

Matric (Grade 12)

Tools

MS Office

Advanced Excel

PowerPoint

Email and Internet

Job description

Main purpose of the job:

To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.

Minimum Qualifications and Experience:

• Matric (Grade 12)
• Valid Driver’s License (minimum 2years)
• Valid Firearm Competency (Business purposes)
• PSIRA Registered Grade B with Armed Response
• Clear Criminal Record
• Computer Literate (MS Office, advanced Excel, PowerPoint, Email and Internet)

DUTIES:

• Holding of inspection parades on a daily basis
• Assess training requirements of shift on a monthly basis.
• Always maintain a high level of discipline on the shift
• Attend to all disciplinary actions as needed.
• Planning of the shift leave/on a leave chart for each
• Assist theCOMwith interviews of potential candidates for employment as requested.
• Administer time sheets and overtime of personnel on a monthly basis.
• Administer performance bonuses of personnel on a monthly basis.
• Merit assessment of all personnel on a cycle basis
• Recommending of leave (Annual/sick/compassionate/study as requested
• General well-being of all personnel at all times.
• Take full control and management over all the Hubs.
• Always ensure the efficient planning and performance of these Hubs
• Always ensure that these Hubs are fully manned and operated.
• Reporting of availability of vehicles toCOMand Fleet Controller daily
• Planning of services, routine maintenance, etc. on an on-going basis
• Reporting of all defects on vehicles to Fleet Manager/Area Manager on a weekly basis
• Immediate completion and handing in of all MVA forms.
• Always ensure that the vehicles are clean at every shift.
• Keep control over and recording of all firearms on a daily basis.
• Always ensure that the firearm register is kept up to date.

Standing in for COM as needed as part of internal training and upskilling

Driving the Company Values to all employees.

COMPETENCIES

(TECHNICAL & BEHAVIOURAL)

Energy

• Stress tolerance.
• Safety awareness
• Initiating action
• Communication skills
• Conflict management
• Continuous learning
• Customer focus
• Time management

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.