Area Manager

Phoenix Recruitment Limited; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Phoenix Recruitment Limited is seeking an Area Manager to oversee a cluster of restaurants in Woodstock/Cape Town. You will drive operational excellence, ensure compliance with standards, manage P&L performance and lead restaurant management teams to deliver superior guest experiences.

The role requires 3–8+ years in sit-down restaurant management, strong communication and organizational skills, and the ability to work across multiple sites.

Qualifications

• Grade 12 or equivalent.
• Hospitality qualification advantageous.
• Significant 3–8+ years management in sit-down restaurants.
• Experience with POS systems, inventory software and basic financial reporting.

Responsibilities

• Oversee day-to-day operation of restaurants in the assigned area.
• Ensure adherence to operational procedures at all locations.
• Monitor and improve restaurant profitability and compliance.
• Lead, coach and support restaurant management teams.
• Submit regular reports (daily/weekly/monthly) to senior management.
• Manage labour and costs to meet service standards and budgets.
• Plan monthly tasks and conduct regular store visits.

Skills

Communication

Organization

Problem-solving

Detail-oriented

Calm under pressure

Entrepreneurial mindset

Education

Grade 12

Hospitality qualification advantageous

Tools

POS systems

Inventory software

Financial reporting

Job description

High-end Restaurant Group with Head Offices based in Woodstock, Cape Town is looking for an Area Manager.

Duties:

Operational:

Oversee the smooth day to day running of the restaurants in your assigned area

Ensure execution of correct operational procedures at all restaurants

Stay tuned in with emerging trends that will affect the business

Demonstrate ownership and accountability by consistently improving restaurant operating standards and taking the necessary corrective action

Monitor poor performing restaurants. Implement and execute corrective action plans to improve poor operating or low profitability restaurants

Standards & Regulation Compliance:

Perform routine inspections of the restaurants in order to measure compliance with operation standards.

Liaise regularly with the internal audit teams, to ensure restaurants are consistently achieving good audit scores, and take corrective action when audit results decline.

Ensure strict compliance with all occupational health and safety regulations and any other applicable local legislation at the restaurant level

Reporting:

Identify and communicate operational and financial risks and create corrective action plans

Monitor and ensure adherence of the restaurants to stated financial policies, processes and budgets, which can vary from time to time

Monitor and improve restaurant profitability

Monitoring of the restaurant P&L’s and provide guidance and actively support GM’s in achieving budgeted results.

Leadership:

Submit daily, weekly and monthly & other required reports on a timely basis

Provide leadership, coaching & strategic direction to restaurant management teams

Manage, monitor & assist employee relations in line with company policies & procedures

Ensure store labour is managed efficiently to meet service standards & cost

Ensure Restaurant employees and management are engaged & that morale is high

Ensure training & retraining of applicable employees in line with succession management & planning guidelines

Monthly Tasks:

The following tasks need to be completed for each of your restaurants on a monthly basis.

• Safe Audit (including Petty cash)
• Maintenance walk through
• Waste analysis
• Variance analysis
• Manage the P&L projections and expenditure according to the company’s financial

Conduct a weekly GM meeting, to discuss results, opportunities and challenges and unpack results.

Store Visits:

Required to work any shift that meets the need of the restaurant, should the restaurant trade be busier at night you will be required to spend time in that restaurant at night.

You will need to visit each of your restaurants each month, preferably planning your visits to cover different trading times.

Performs additional responsibilities, as per operational needs and Management request.

Requirements:

Grade 12

A formal hospitality qualification will be an advantage

Significant prior management (3-8+ years) in sit-down restaurants

POS systems, inventory software, basic financial reporting.

Strong communication, organization, problem-solving, detail-oriented, calm under pressure, entrepreneurial mindset.