LEAD: DC

DHL Group; Cape Town; On-site; ZAR 700,000 - 1,100,000; Full time

Job summary

DHL Group, part of Deutsche Post DHL Group, is seeking a Lead: DC in Cape Town to take full operational, commercial and budgetary responsibility for the warehouse. You’ll lead daily activities, direct teams, and ensure alignment with customer requirements, safety, and performance targets.

You will drive operational excellence, coach staff, and foster a high-performance culture while maintaining compliance with policies and procedures.

Qualifications

• Matric/Grade 12 or equivalent.
• University degree or professional qualification is an advantage.
• Tertiary qualification (Advantageous) and relevant experience may be considered.

Responsibilities

• Deliver KPI performance and financial targets.
• Manage warehouse operations within client budget.
• Lead and develop the team to meet safety, quality and service standards.
• Maintain compliance with health, safety, and environmental policies.

Skills

Communication

Interpersonal skills

Leadership

Planning

Education

Matric/Grade 12

University degree (Advantageous)

Tertiary qualification (Advantageous)

Tools

Windows

Excel

Word

PowerPoint

Job description

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories.We’re Europe’s largest postal service, partner foreCommerceand pioneersin secure digital communication. We’re number one in contract logistics and international express delivery, and a leader inthe forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality, andsustainability, and using the power ofglobal trade to connect people and improvelives.

And not just for our customers, but foreverymember of our Group too.

At DHL Supply Chain South Africa, we’relooking for…

Lead: DC

Job Purpose:

To take full operational, commercial and budgetary responsibility for the management of the warehouse. Ensure performance targets are met and exceeded. To lead by maintaining a high standard of ethics, compliance with company policies and operating procedures. To contribute to the development of strategy of the business as part of the team. To maximise the performance of the operation by directing the daily, weekly and monthly activities. Providing leadership, motivation, training and development of the workplace, executing against customer requirements, operational performance and "making DHL a great place to work".

Key Responsibilities

• Delivery of key financial performance measures
• Managing Operations within the budget as set by the Client"
• "Meet and exceed operational service levels.
• Through the achievement of operational contractual Key Performance indicators."
• "Drive and develop team culture.
• Encourage and reward constructive internal competitiveness to the benefit of client, DHL and individual employees."
• "Manage Human Resources
• Through management team, ensure appropriate levels of Human resources to meet business needs, performance issues, training and development, employee productivity and recruitment and retention of staff."
• "Manage Relationships
• Through operational managers manage relationships with Trade Union, conduct negotiations within budget levels maintain an healthy , positive relationship."
• "Compliance with statutory and company policies and procedures
• Through Management team ensure compliance with statutory and company policies on:
• Health and Safety
• Employment Equity
• Labour relations
• Legislative
• Environmental issues
• Including regular monitoring to ensure these areas are maintained at a high level of compliance."
• "Professional Relationship
• Through a principled, professional approach ensure and co-ordinate interaction with the Client and Customers in order to achieve maximum benefit to all."
• "Operational Return
• Budget
• Produce an annual budget in line with Company guidelines"
• "Human Resources
• Ensure appropriate staffing levels
• Ensure high level of competence in staff
• Manage Industrial relations by ensuring that appropriate disciplinary actions is taken."
• Implementation and support approaches to prepare and support individuals, teams, and leaders in making organizational changes that drive the business forward
• Delivery of KPI's (Key Performance Indicators)
• Effective leadership and management of the operational and administrative teams
• Delivery of safe, secure, clean and fair work environment for team members
• Team Building and Moral Management
• Ensure compliance with SOP's (Standard Operating Procedures)
• Responsibility for all issues relating to Health & Safety and the Environment
• Maximise accuracy, productivity, and space utilization
• Maintain appropriate information / reporting systems to monitor site performance on an ongoing basis

Qualifications & Experience

• Matric / Grade 12
• Educated to university degree level or equivalent professional qualifications in conjunction with relevant experience will also be considered
• Tertiary qualification (Advantageous), RPL will also be considered
• Good written and communication skills and understanding basic arithmetical principles
• Person should have a sound knowledge and understanding of a PC and the inherent controls. Proficiency in Windows, Excel, Word and Power Point.
• Excellent interpersonal, leadership, motivation and planning skills
• Ability to co-ordinate all staff and assets in warehouse department
• Person should know what products are handled by the Company
• Person needs good understanding of distribution and transport methods
• Person should be able to enforce health and safety procedures and identify hazard
• knowledge of client’s requirements and customer needs
• Person should have a good understanding of quality as a key value
• Awareness of importance of security
• Operational knowledge and understanding of service delivery
• Ability to understand instructions and to accurately carry out instructions - must listen effectively and convey ideas logically
• React to customers in a courteous and professional manner and maintain at the highest level
• Person should be able to propose different solutions to problems - must be able to act of their own without being urged to do so
• 3-5 years experience of working in Warehouse/Logistics environment
• 3 years experience in a managerial role
• Knowledge of logistics market trends, opportunities and challenges
• Commercial breadth, i.e. general management experience
• Strategic tools/techniques approaches and strategy determination

DPDHL Core Competencies & Skills

Maintains effective relationships with customers

Develops and delivers high quality / innovative products, services or solutions

Focuses on customer needs and gains their commitment

Gains management / colleague support to meet customer needs

Ensures strategies / plans are aligned and reflect other’s views

Develop strategies / plans aligned to broader organizational strategy

Communicates strategy

Establishes clear, challenging and achievable objectives

Aligns resources and the organization within own area of responsibility to achieve objectives

Regularly reviews and communicates progress against objectives and adjusts as needed

Champions continuous improvement and innovation

Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others

Provides employees, colleagues and business partners with candid and regular feedback

Provides employees with development opportunities

Supports employees with career opportunities

Inspires others to develop themselves

Conveys a clear sense of personal goals and values

Actively seeks feedback to improve performance

Develop new skills and modifies behaviors based on feedback

Takes personal responsibility for career and development

Languages

English - verbal and written.