About the Role
Our client, a rapidly growing logistics provider with operations spanning **Mahikeng, North West**, is seeking a skilled Warehouse Management System (WMS) Administrator. This integral role is responsible for the effective implementation, maintenance, and ongoing optimization of their WMS. The WMS Administrator will ensure the system accurately supports all warehouse operations, troubleshoot issues, manage user access, and contribute to system upgrades and enhancements. The ideal candidate will have a strong technical aptitude, a deep understanding of WMS functionalities, and excellent problem-solving abilities. This position is key to maximizing warehouse efficiency and accuracy. You will work closely with warehouse operations teams, IT support, and potentially WMS vendors to ensure seamless system performance in our **Mahikeng** facilities. We are looking for a detail-oriented professional who can leverage technology to drive operational excellence.
Key Responsibilities
- Administer and maintain the Warehouse Management System (WMS) to ensure optimal performance.
- Configure WMS settings and parameters based on operational requirements.
- Manage user accounts, roles, and permissions within the WMS.
- Provide first-level support for WMS-related issues, troubleshooting and resolving problems promptly.
- Develop and conduct WMS training for new and existing warehouse staff.
- Generate standard and custom reports from the WMS for operational analysis and decision-making.
- Collaborate with IT and external vendors on system upgrades, patches, and new module implementations.
- Test new WMS features and functionalities before deployment.
- Identify opportunities for WMS process improvements and system optimization.
- Ensure data integrity within the WMS at all times.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Logistics, or a related field; or equivalent practical experience.
- Minimum of 3-5 years of experience as a WMS Administrator or in a similar role supporting warehouse technology.
- In-depth knowledge of WMS functionalities (e.g., receiving, put-away, picking, packing, shipping, inventory control).
- Experience with system configuration, user management, and report generation.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- Proficiency in SQL or other database query languages is a plus.
- Familiarity with warehouse operations and logistics processes.
- Must be based in or willing to commute regularly to **Mahikeng, North West**.
Benefits
- Competitive salary and benefits package.
- Opportunity to work with cutting-edge WMS technology.
- Professional development and training opportunities.
- Contribution to a leading logistics company.
- Hybrid work arrangement offering flexibility.