Implementation & Continuous Improvement Manager M/F

AGL Group; Johannesburg; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

Africa Global Logistics South Africa is seeking an Implementation & Continuous Improvement Manager to lead warehousing and production logistics solutions and drive value-adding improvements. You will manage stakeholder expectations during implementation and help align customer needs with AGL policies.

The role requires strong project management, data analysis, and leadership capabilities, with emphasis on continuous improvement and collaboration across Operations and other internal teams.

Qualifications

• Degree / Diploma in Industrial Engineering or relevant three-year qualification.
• 2 years in logistics environment, including WMS implementation.
• Industrial Engineering experience: 2 years in a logistics environment.
• Leadership experience.

Responsibilities

• Implement warehousing and production logistics solutions and manage stakeholder expectations during the implementation phase.
• Design, plan and drive continual improvement opportunities in warehousing and production logistics operations.
• Collaborate with Operations and other internal teams to align customer needs with AGL values and strategy.
• Plan, document, execute, monitor and close projects using established AGL principles.

Skills

Leadership

Stakeholder management

Project management

Risk management

Contract negotiations

Education

Industrial Engineering degree or diploma

Tools

Microsoft Visio & Project (Advanced)

ERP systems

AutoCAD (Basic)

SQL (Basic)

Power BI

Power Automate

Power Queries

DAX

Python (modelling)

MS Access (Basic)

Job description

Implementation & Continuous Improvement Manager M/F

General information

Implementation & Continuous Improvement Manager M/F

General informations

With the group’s expertise of more than 50 years of experience and a continuous presence on the African continent, Africa Global Logistics South Africa provides end-to-end solutions with in-depth knowledge of the legal and cultural diversities specific to each country. Our powerful integrated global network and sustainable solutions enable innovative and flexible designs in their execution.
AGL South Africa is your gateway throughout Africa, facilitating freight forwarding, customs clearance, warehousing and distribution activities for many multinational companies.

Job Title

CONTRACT LOGISTICS
Implementation & Continuous Improvement Manager M/F

Contract Type

PERMANENT

Job Location

Africa, South Africa, JOHANNESBURG

Working Hours

Full time

Mission Description

Job Purpose:
Responsible for implementing warehousing and production logistics solutions, whilst managing internal and external stakeholder expectations throughout the implementation phase. This role is also responsible for interacting with and assisting in the design, planning and continual improvement opportunities in warehousing and production logistics operations. It directly supports company objectives and contributes to identifying, analysing & developing value-adding and robust solutions for current & prospective customers. It is vital for the success of this position for the candidate to effectively align customer needs and solutions, with AGL values, policies and Solutions strategy to directly support sustainable and profitable business. Successful collaboration with Operations team & other internal stakeholders is critical.

Profile

Job Function:

• Tools: Application of the following tools and/or methodologies as appropriate and when required:
• Material flow mapping.
• Warehouse and layout design
• Qualitative flow measurement
• Manning requirements calculations
• Material handling equipment selection
• Procurement tender adjudication
• Project Office (Clarity)
• AQP (Advanced Quality Process) – Facilitation
• Slotting of Inventory
• Productivity and warehouse Improvement
• Analysis and recommendations:
• Data (analysis, comparison, sense checking)
• Processes (supporting business objectives, complete, accurate, relevant, error proofed, common exceptions covered, measurable)
• Facilities (best practices, flow, flexibility, compliance)
• Implementations: Implement and/or support initiatives & monitor tangible and intangible benefits of changes;
• Project Management: Plan, document, execute, monitor, control and close projects using established AGL principles and tools, and ensuring effective communication with all stakeholders;
• Risk Management: Apply sound risk management principles to all aspects of projects & engineering activities to ensure all risk factors are avoided, mitigated and/or managed in the best interests of AGL business, clients and staff. The objective of this is also to reduce the time and cost of change / implementations.;
• Client Relationship Management: To develop and maintain sound client relationships based on competence, respect and trust, and to leverage this in support of 1) strategic positioning of the client with other business units and 2) account retention and organic growth;
• Contractual: Support contract development and/or negotiation with clients and suppliers;
• Procurement: Support supplier selection and management aligned with sound ethical business practice and AGL Policy.
• Group Facilitation: Leading & influencing a diverse group through planning and/or problem-solving activities as required, including Advance Quality Planning (AQP);
• Warehouse Management Systems: Knowledge of key functions and features of systems used by AGL, in support of solutions development, sales activities and implementations.

Minimum Education and Experience Requirements:

• Degree / Diploma in Industrial Engineering or relevant three-year qualification from accredited institution and/or Project Management Training

Additional Computer Skills:

• MICROSOFT VISIO & PROJECT (Advanced)
• ERP Systems, AUTOCAD (Basic), DATA ANALYSIS, SQL (Basic) & MICROSOFT ACCESS (Basic)
• Power BI
• Power Automate
• Power Queries
• DAX
• Python (mathematical modelling)

Job-related Requirements:

• 2 years in logistics environment, including WMS implementation;
• Industrial Engineering experience: 2 years in a logistics environment.
• Warehouse & Operational Management experience: 1 year with demonstrated knowledge of best practices & legal compliance
• Leadership experience