Appliance Repair Technician

Placements24; Durban; On-site; ZAR 96,000 - 138,000; Full time

Benefits offered by this job

Company-provided tools

Service vehicle

Ongoing training

Health and wellness benefits

Opportunities to build relationships

Job summary

Placements24 is seeking a skilled Appliance Repair Technician to join our Durban service team. You will diagnose, repair, and restore a wide range of domestic appliances in customers' homes with professionalism and care.

You will work independently, manage your schedule, maintain precise service records, and communicate clearly with customers to explain issues and solutions. A valid driver's license and reliable vehicle are essential.

Qualifications

• Proven experience as Appliance Repair Technician or similar role.
• Solid knowledge of common appliance brands and their workings.
• Proficiency in using diagnostic tools and hand tools.
• Strong customer service and communication skills.
• Ability to work independently and manage time efficiently.

Responsibilities

• Diagnose mechanical and electrical faults in domestic appliances.
• Perform repairs, replacements and adjustments to restore function.
• Follow manufacturer guidelines and safety procedures.
• Explain issues and repair processes clearly to customers.
• Maintain accurate service call records and parts used.
• Manage schedule to attend service appointments promptly.

Skills

Experience

Brand knowledge

Diagnostic tools

Customer service

Time management

Tools

Diagnostic tools

Hand tools

Job description

About the Role

Our client is looking for a skilled and reliable Appliance Repair Technician to join their customer service team in Durban. You will be the primary point of contact for customers experiencing issues with their home appliances, providing expert diagnostic and repair services. This role requires a deep understanding of various appliance systems, excellent diagnostic skills, and the ability to work independently in customer homes. The ideal candidate is customer-focused, possesses strong manual dexterity, and is committed to providing efficient and effective repair solutions, contributing to a reputation for quality service delivery.

Key Responsibilities

• Diagnose mechanical and electrical faults in a wide range of domestic appliances (refrigerators, washing machines, ovens, etc.).
• Perform necessary repairs, replacements, and adjustments to restore appliance functionality.
• Adhere to manufacturer guidelines and safety procedures during all repair and maintenance tasks.
• Provide clear explanations of issues and repair processes to customers.
• Maintain accurate records of service calls, parts used, and work performed.
• Manage your schedule effectively to attend service appointments promptly.

Requirements

• Proven experience as an Appliance Repair Technician or similar role.
• Solid knowledge of common appliance brands and their internal workings.
• Proficiency in using diagnostic tools and hand tools effectively.
• Strong customer service and communication skills.
• Ability to work independently and manage time efficiently.
• A valid driver's license and a reliable vehicle are essential for this role.

Benefits

• Competitive hourly wage with potential for performance bonuses.
• Company-provided tools and a service vehicle.
• Ongoing training on new appliance models and technologies.
• Health and wellness benefits package.
• Opportunities to build strong customer relationships.